A goal oriented mindset with experience in customer service and sales. Hardworking and passionate job seeker with strong negotiation and communication skills, contributing to successful team collaboration and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Accounting Staff/Sales Staff
ARMSCOR SHOOTING CENTER, INC
04.2018 - 03.2025
Managed account receivable collections and follow up customers with outstanding payments
Preparing reports on daily/weekly/monthly sales performance.
Delivered informative presentations at trade shows, generating interest in company products and services among potential customers.
Built strong customer relationships through excellent communication skills and product knowledge.
Improved customer satisfaction with attentive service and quick resolution of issues.
Set and achieved company defined sales goals.
Education
Bachelor of Science - Marketing Management
University of Mindanao
Bolton St, Poblacion District, Davao City, 8000 Da
11-2017
Skills
Goal-oriented mindset
Time management
Multitasking Abilities
Problem-solving abilities
Customer relationship building
Computer Literacy
Certification
OCCUPATIONAL FIRST AID AND BLS-CPR with AED - November 29, 2024
BLS-ADULT CPR for LAY RESCUERS - November 27, 2024
BASIC GUNSMITHING and ARMORERS TRAINING - September 02, 2022
<ul>
<li>Assigned and reviewed daily net asset value calculations performed by Senior Fund Accountant.</li>
<li>Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.</li>
<li>Tracked progress on projects and provided timely feedback to staff members.</li>
<li>Participated in recruitment efforts by interviewing prospective candidates for open positions.</li>
<li>Ensured timely and accurate responses to client inquiries, managing quality of deliverables.</li>
<li>Created staff allocation plans based on activity SLAs, assisting with internal and external queries.</li>
<li>Facilitated successful completion of new client onboarding and fund launches.</li>
<li>Reviewed administrative and accounting procedures, recommending solutions for efficient NAV production.</li>
<li>Provided leadership through training, coaching, and supervision of staff members.</li>
<li>Performed end-of-day reports and signed off on net asset valuations.</li>
<li>Monitored employee productivity levels on a regular basis to identify areas of improvement.</li>
<li>Directed and supervised team of 15 employees in daily operations.</li>
<li>Monitored employee productivity to provide constructive feedback and coaching.</li>
<li>Identified opportunities for process improvements, leading to cost reductions and increased productivity.</li>
<li>Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.</li>
</ul> at CIBC Mellon Global Securities Inc<ul>
<li>Assigned and reviewed daily net asset value calculations performed by Senior Fund Accountant.</li>
<li>Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.</li>
<li>Tracked progress on projects and provided timely feedback to staff members.</li>
<li>Participated in recruitment efforts by interviewing prospective candidates for open positions.</li>
<li>Ensured timely and accurate responses to client inquiries, managing quality of deliverables.</li>
<li>Created staff allocation plans based on activity SLAs, assisting with internal and external queries.</li>
<li>Facilitated successful completion of new client onboarding and fund launches.</li>
<li>Reviewed administrative and accounting procedures, recommending solutions for efficient NAV production.</li>
<li>Provided leadership through training, coaching, and supervision of staff members.</li>
<li>Performed end-of-day reports and signed off on net asset valuations.</li>
<li>Monitored employee productivity levels on a regular basis to identify areas of improvement.</li>
<li>Directed and supervised team of 15 employees in daily operations.</li>
<li>Monitored employee productivity to provide constructive feedback and coaching.</li>
<li>Identified opportunities for process improvements, leading to cost reductions and increased productivity.</li>
<li>Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.</li>
</ul> at CIBC Mellon Global Securities Inc