Andro Tingzon
Smart Cleaning US
Cebu City
1
Certification
16
Years of experience
- Dynamic communicator with a talent for engaging diverse audiences and a strong foundation in interpersonal skills. Adept at fostering relationships with customers and sales teams, recognized for exceptional customer service capabilities and a proven ability to manage technical aspects of pre-sales projects. Delivers tailored solutions that meet complex client needs. Resourceful problem-solver skilled in analyzing business challenges and implementing innovative strategies while effectively prioritizing multiple initiatives to achieve project goals. Experienced in leading teams through strategic planning and execution, consistently driving performance and adapting to evolving work environments.
- Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
- Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
- Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
- Sales and business development professional prepared for leadership role. Proven track record in driving growth, building strong client relationships, and leading high-performing teams. Skilled in strategic planning, market analysis, and negotiation. Known for adaptability, problem-solving, and delivering consistent results.
- Sales professional with proven track record of driving business development and leading high-performing sales teams. Adept at identifying market opportunities and implementing strategies for sustained growth. Known for collaborative approach and ability to adapt to changing market dynamics, ensuring reliable results and strong team cohesion.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
- Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
- Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Business Developer / Coordinator (B2B)
3 Months- Developed and implemented sales strategies to enhance customer engagement and retention.
- Trained and mentored team members on product knowledge and effective selling techniques.
- Analyzed market trends to identify new business opportunities and optimize sales efforts.
- Collaborated with marketing to design promotional campaigns that increased brand visibility.
- Established relationships with key clients, fostering long-term partnerships and trust.
- Increased sales revenue by developing and implementing effective sales strategies.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Developed strategic account plans to align with customer goals.
- Coordinated cross-functional teams to deliver on client needs effectively.
- Utilized CRM tools to track client interactions and streamline communications.
Chief Operating Officer/Sales Director, Business Development
4 Years 2 Months- Handled and managed 40 to 60 employees focusing on digital advertising.
- KPI, Business Process and Corp Taxation.
- Vendor Acquisitions, Production, Sales and Advertising, Product Creation and Overall Operations.
- Led operational strategy to optimize workflows and increase efficiency across departments.
- Implemented performance metrics to track operational success and enhance decision-making processes.
- Directed cross-functional teams in executing strategic initiatives aligned with company objectives.
- Analyzed market trends to inform strategic planning and drive business growth initiatives.
- Collaborated with executive leadership to define business goals and align operations accordingly.
- Oversaw budget management, ensuring resource allocation supported operational excellence and profitability.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
- Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
- Expanded company''s market presence by identifying new business opportunities and executing strategic partnerships.
- Optimized supply chain management strategies; reducing lead times while maintaining product quality standards for increased customer satisfaction rates.
- Increased operational transparency, introducing advanced reporting systems that provided real-time insights into performance metrics.
- Led cross-functional teams to exceed performance targets, establishing collaborative environment that leveraged each team's strengths.
- Secured substantial cost reductions, renegotiating service agreements and leveraging economies of scale.
- Elevated brand reputation, leading comprehensive rebranding efforts that resonated with target audiences and differentiated company in competitive market.
- Fostered culture of innovation, leading development and launch of breakthrough products that captured new customer segments.
- Implemented rigorous risk management protocols, minimizing exposure to financial and operational risks through proactive measures.
- Championed adoption of customer relationship management (CRM) software, enhancing sales team efficiency and customer engagement.
- Managed financial, operational and human resources to optimize business performance.
- Formulated and executed strategic initiatives to improve product offerings.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Oversaw business-wide changes to modernize procedures and organization.
- Initiated strategy to drive company growth and increase market share and profitability.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Devised and presented business plans and forecasts to board of directors.
- Monitored key business risks and established risk management procedures.
- Created succession plans to provide continuity of operations during leadership transitions.
- Analyzed market trends and customer feedback to refine product offerings and enhance competitive positioning.
- Conducted training sessions for new sales staff, enhancing knowledge of products and sales techniques.
- Directed budget management processes, optimizing resource allocation for maximum return on investment in sales activities.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Managed team of sales representatives, providing guidance, coaching and support.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.
- Worked closely with product teams to understand customer needs and requirements.
- Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
- Spearheaded the adoption of cutting-edge sales tools and technologies designed to enhance team productivity and streamline workflow processes.
- Managed and motivated sales team to increase revenue 400%-700% in a span of a year.
- Oversaw performance metrics and ensured alignment with organizational objectives.
- Led cross-functional teams to improve collaboration and project outcomes.
- Managed resource allocation effectively to optimize productivity and reduce costs.
- Established key partnerships that supported business expansion efforts.
Marketing Consultant
1 Year 3 Months- Selling Marketing Services that focuses on the publishing industry.
- This would include and not limited to such as placing ads on Newspapers, radio interviews, magazine, and journals.
- Offering book signing events, organizing conferences and more.
- Developed targeted marketing strategies to enhance brand visibility and engagement.
- Conducted market research to identify emerging trends and consumer preferences.
- Created compelling content for various digital platforms, improving audience reach.
- Trained junior consultants on effective marketing techniques and tools.
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Enhanced customer engagement with effective social media management and content creation.
- Provided expert guidance on branding strategy to establish consistent messaging across all platforms and touchpoints.
Account Manager for Central Visayas
4 Months- Works with advertising or multi-service platforms.
- Acting as a link between Automotive and Commercial Dealership with the company.
- Responsible for the coordination of advertising campaigns and therefore communicating clearly to all those involved.
- Understand clients' needs and objectives and liaise closely with them throughout the projects, often on a daily basis.
- They manage administrative and campaign work and ensure that advertising projects are completed on time and on budget.
- Managing a portfolio of accounts.
- Using contacts to generate new business.
- Engaging in project management duties.
- Delivering presentations.
- RocketInternet Company
- Coordinated marketing initiatives aligned with client needs, enhancing product visibility and engagement.
- Oversaw contract negotiations, ensuring terms met both client expectations and company standards.
Business Development Manager
1 Month- Manage and organize structural development, analyzing statistical reports, providing materials and requirements for marketing the business or company portfolio.
- This position requires communication to clients who want to outsource the business.
- Help develop and implement an acquisition strategy targeting mid-sized companies to expand their marketing needs through the use of outsourcing their business.
- Currently responsible for generating 50% of prospects running in the office.
- Develop a strategy for acquiring new clients and generating income for the business.
- Candidate will also be responsible for managing vendor relationships and vendor selection such as external communications and systems, internal communications and systems, public relations efforts external vendors and consultants.
Senior Marketing Consultant
5 Years 2 Months- Selling Marketing Services that focuses on the publishing industry.
- This would include and not limited to such as placing ads on Newspapers, radio interviews, magazine, and journals.
- Offering book signing events, organizing conferences and more.
- A Penguin RandomHouse Company
- Analyzed market trends and consumer insights to inform strategic planning and tactical execution.
- Mentored junior consultants, providing guidance on best practices in digital marketing and campaign management.
- Collaborated with creative teams to produce compelling content for various platforms, enhancing audience reach.
- Established partnerships with key stakeholders to leverage synergies in marketing efforts and enhance service offerings.
- Implemented automated workflows using CRM software, improving lead nurturing efforts and increasing conversions.
Operation Manager
2 Years 3 Months- Experienced call center operation executive who is responsible for the effective day-to-day running and management of the call center operations.
- This position will report directly to the Board of Directors, Set and meet performance targets of speed, quality and efficiency and plans areas of improvement and product development to promote exceptional customer service.
- Manages the client relationship and ensures full compliance with contract requirements.
- Organize, direct, supervise, and coordinate activities of 50 seats or more which the center provides inbound support and customer service, booking, appointment setting, lead generation data administration and etc to clients.
Team Lead
- Moderately supervised position is responsible for providing leadership and coordination to an assigned call team that deals with all participant inquiries.
- I coordinate and direct workflow, anticipate and plan for call volume and collaborate with other teams to provide staff coverage for the processing of participant requests.
- Usually responsible for the training of new team members and ensures that cohesiveness of the team.
Assistant Supervisor
- Supervises the day to day activities within the call center operations.
- Evaluates and coordinates the workflow and activities of call center representatives to meet the volume management target.
- Support calls center representatives on incoming calls with difficult customers or calls that require in-depth knowledge of the company's products or services.
- Coordinate department activities and special projects.
- Supervise staff in accordance with company policies and procedures.
Business to Business Market Researcher
3 Years 4 Months- Business to business calls using professional standards in talking through C.E.O's, C.O.O's, Managers, head Accountants and etc. to be a part of a research evaluating their business as a valid subject for the betterment of their products or business.
- Utilized statistical software to analyze data, ensuring accuracy and consistency in results.
- Developed surveys and questionnaires to gather relevant data from target demographics.
- Assisted in presentation preparation for stakeholder meetings, synthesizing research insights effectively.
- Collaborated with cross-functional teams to ensure consistent messaging and branding across marketing materials.
Business to Consumer Market Researcher
- Business to consumer calls, talking to households in the U.S to be part of a national research whether it may tackle political, marketing, tax, shopping and etc. as a valid subject to be used in marketing by a different company afterwards.
- Utilized statistical software to enhance data accuracy and analysis efficiency.
- Maintained databases for tracking industry trends and competitor activities to inform strategic planning.
- Recorded accurate respondents' answers during interviews for future reference.
Education
Bachelor of Science - Business Administration
Phone Systems and Services
Sales and Marketing training - Phil-am life
Skills
Help Desk services
Audits for certification
Business Process Outsourcing
Telemarketing
Customer Relationship management tools
Product Specifics
Phone handling skills
Ringcentral
MightyCall
LessAnnoyingCRM
Salesforce
HUBSPOT
Account management
SOP adherence
Sales expertise
Telemarketing expertise
Leadership
Multitasking
Phone Systems and Services
Survey Accounts
Data processing
FTP Recording
Manual / Predictive Dialer
Pipedrive
Coaching and mentoring
Performance monitoring
Performance improvement
Quality control
Schedule management
Process improvement
Operations management
Production monitoring
Employee evaluation
Product management
Regulatory compliance
Key performance indicators
Trend tracking
Relationship building
Talent acquisition
Corporate social responsibility
Invoice verification
Human resources management
Financial acumen
Client communication
Employee training
Task delegation
Workflow management
Project management
Program development
Budget management
Marketing
Problem-solving
Teamwork and collaboration
Team supervision
Staff training
Work Planning and Prioritization
Analytical thinking
Daily workflow improvement
Mentoring
Quality improvement
Leading team meetings
Coaching
Client service
Documentation and reporting
Onboarding and orientation
Client support
Call center operations
Certification
Yellow Belt Six Sigma Certified (Business Development and Management Process)
Timeline
Business Developer / Coordinator (B2B)
Smart Cleaning US
03.2026 - CurrentRead More
Chief Operating Officer/Sales Director, Business Development
Clique Interface Inc.
10.2017 - 12.2021Read More
Account Manager for Central Visayas
CARMUDI PHILIPPINES INC.
10.2016 - 02.2017Read More
Marketing Consultant
Commercial Reach Inc.
01.2016 - 04.2017Read More
Business Development Manager
Taking You Forward Inc.
09.2015 - 10.2015Read More
Senior Marketing Consultant
Xlibris/AuthorSolution Inc.
02.2010 - 04.2015Read More
Operation Manager
AMPM Connect CC Inc.
01.2007 - 04.2009Read More
Business to Business Market Researcher
Western WATS Phil. Inc.
08.2003 - 12.2006Read More
Waterfront Lapu-lapu
Sales and Marketing training from Phil-am life
Read More
Mepz 2
Phone Systems and Services
Read More
Assistant Supervisor
AMPM Connect
Read More
Team Lead
AMPM Connect
Read More
Business to Consumer Market Researcher
Western WATS Phil. Inc.
Read More
University of San Carlos
Bachelor of Science from Business Administration
Read More