ANDRIJA MAY R. BULOS
Quezon City
Summary
Results-driven offshore executive with a proven track record in managing client correspondence across diverse platforms, ensuring timely and effective communication. Demonstrates exceptional client management skills, proficient in inbox organization and CRM calibration to enhance cross-team collaboration. Expert in conflict resolution strategies that drive client retention and satisfaction. I have the efficiency your team needs.
Overview
9
9
years of professional experience
Work History
Customer Enablement Executive
Outsourced Quality Assured Services Inc.
04.2024 - Current
- Streamline logistics as an offshore executive whilst optimizing calibration on CRM
- Optimized client engagement throughout all stages of event planning and execution promoting client retention strategies through targeted outreach.
Assistant Director
Greenfield Marketing One Inc.
02.2024 - 05.2024
- Pioneered strategic sales blueprints involving contract negotiations upholding the brand image
- Analyzed market trends to support decision-making processes.
Events associate (Americas)
Entrepreneurs Organization c/o JCCI
10.2023 - 01.2024
- Guaranteed prompt submission of event-related consolidated reports.
- Generated precise reimbursement requests using Doc Link.
- Skilled in calibrating various platforms for timely Live Chat query responses.
Committee and events associate
Young Entrepreneurs Organization of the Philippines
10.2022 - 09.2023
- Oversee backend ad hoc tasks for timely logistics reporting.
- Standardized event protocols, ensuring streamlined procedures from initial meeting to execution.
- Supervised all stages of the budgeting cycle, ensuring effective use and subsequent liquidation.
Sales associate
IVF Asia Group
08.2022 - 10.2022
- Tailored programs to meet the needs of individual clients while communicating medical services.
- Mastered the natural way of closing a deal.
Field Reporter/ Journalist
Raffy Tulfo in Action (c/o) RW Production
09.2017 - 02.2020
- Managed professional relationships with clients of varied social standings.
- Executed comprehensive coverage of field operations across multiple critical case categories.
- Mastered conflict resolution skills.
2nd Assistant Director & Script Continuity Supervisor
Reality Entertainment
02.2017 - 04.2017
- Collaborated effectively during all stages of production.
- Overseen resource management.
- Generated comprehensive continuity files for efficient post-production workflow.
Intern
Guestlist Philippines t/a Partyphile App
06.2016 - 07.2016
- Facilitated the conversion of inactive leads into client engagements.
- Executed contracts essential for successful meetings and directed event-specific logistics.
Education
Bachelor of Arts - Communication
Miriam College
Quezon City, PhilippinesSkills
- Administrative support specialist
- Client retention strategies
- Customer service excellence
- Conflict resolution
- CRM optimization
- Deadline oriented
- Financial management
- Logistics management
- Multitasking and prioritization
- Operations management
- Strong communication skills
Timeline
Customer Enablement Executive
Outsourced Quality Assured Services Inc.
04.2024 - Current
Assistant Director
Greenfield Marketing One Inc.
02.2024 - 05.2024
Events associate (Americas)
Entrepreneurs Organization c/o JCCI
10.2023 - 01.2024
Committee and events associate
Young Entrepreneurs Organization of the Philippines
10.2022 - 09.2023
Sales associate
IVF Asia Group
08.2022 - 10.2022
Field Reporter/ Journalist
Raffy Tulfo in Action (c/o) RW Production
09.2017 - 02.2020
2nd Assistant Director & Script Continuity Supervisor
Reality Entertainment
02.2017 - 04.2017
Intern
Guestlist Philippines t/a Partyphile App
06.2016 - 07.2016
Bachelor of Arts - Communication
Miriam College
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