Andrei Toma

• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Collaborated with management to improve internal processes and procedures for better workflow optimization.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Reduced incoming call response time by implementing an effective call routing system.
• Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.

Bar Maintenance and Safety: Ensuring the bar is clean, well-maintained, and compliant with health and safety regulations is essential. I oversee regular maintenance tasks, conduct safety inspections, and train staff on proper hygiene and sanitation practices

Menu Development: Creating a captivating and diverse drink menu is key to attracting and retaining customers. I regularly update our menu with seasonal offerings, signature cocktails, and unique libations that showcase our creativity and expertise.

Marketing and Promotions: I collaborate with the marketing team to develop promotional campaigns, special events, and themed nights that drive traffic to our bar. Whether it's hosting a cocktail masterclass or partnering with local vendors, I continuously seek innovative ways to attract new customers and keep them coming back for more.

Mixology Mastery: At a fancy bar, mixology is an art form. I take pride in my extensive knowledge of spirits, liqueurs, bitters, and fresh ingredients. From classic cocktails to innovative creations, I have the skills to craft drinks that not only taste amazing but also look stunning.

Attention to Detail: Every cocktail I make is a masterpiece, so attention to detail is crucial. From measuring ingredients precisely to garnishing drinks with finesse, I ensure that each creation is flawless in presentation and flavor.

Customer Service Excellence: Providing top-notch customer service is my priority. I greet guests with a warm smile, engage in friendly conversation, and anticipate their needs to ensure they have an unforgettable experience from the moment they walk in until they leave.

Responsible Alcohol Service: As a bartender, I take my responsibility to serve alcohol responsibly very seriously. I'm trained to recognize signs of intoxication, monitor guest consumption, and intervene when necessary to ensure the safety and well-being of our patrons.