Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrei Garlan

Seasoned Senior Business Development And Strategy Executive
Metro Manila

Summary

A seasoned Strategy and Business Development, Account and Relationship Management Executive, with a collective and progressive experience gained within the IT-BPM (Information Technology - Business Process Management) industry within the domains of Offshoring and Outsourcing. Has worked and served within the trenches of Operations, Business Development, Account and Client Relationship Management. - Business Process Outsourcing (BPO), Contact Centre, and Call Center Support Services. - Information Technology Enabled Services (IT-ES), IT Outsourcing, Tech and Digital for Web, Mobile, and Software Development. - Creative Process Outsourcing (CPO) for Digital, Creative, and Graphic Design. - HRO (Human Resource Outsourcing) and RPO (Recruitment Process Outsourcing) for Augmented IT Staffing and Staffing for TRaD (Telecommuting, Remote & Distributed), Executive Search, Mass, and Volume Hiring, Specialized Talents Search. Spearheaded projects and initiatives focused on Hunting, Farming, and Gathering Logos & Accounts, Client, Competitor, and Market Research.


Areas of experience and expertise:

  • Corporate Strategy, Sales and Relationship Management
  • Product, Service and Solutions, and Market Development
  • Strategic Partnerships and Alliances
  • Logo and Account Acquisition

Overview

25
25
years of professional experience
13
13
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Senior Manager, Affliate and Offline Marketing

Blacksire
08.2023 - Current

AFFLIATE MARKETING

  • Managed and established strong relationships with offline affiliates, grassroots network, influencers and content creators, event organizers, creative agencies and 3rd party suppliers ensuring long-term partnerships and support of the brand.
  • Provided strong leadership to improve and enhance local market strategy and oversaw expansion into new markets, conducting market research and adapting strategies to meet local needs.

PROJECT MANAGEMENT

  • Led and collaborated closely with cross-functional teams to achieve project milestones and deliver high-quality results on offline affiliate marketing initiative, event and roadshow sponsorships

RELATIONSHIP AND STAKEHOLDER MANAGEMENT

  • Managed large-scale projects which include contract negotiations for brand ambassadors Manny Pacquiao 2024 and Arwind Santos 2025.


Manager - Country Business Development for Burst SMS

Kudosity
09.2021 - 08.2023

CLIENT ACQUISITION AND RELATIONSHIP MANAGEMENT

  • Led client and logo acquisition initiative across targeted industries and verticals which includes FMCG, BFSI, IT enabled services for both the private and government sector.
  • Supported cross-functional teams to achieve project goals, fostering collaboration, innovation for the local markets
  • Marquee accounts acquired includes:

Max's Group Krispy Kreme Pancake House Yellow Cab Pizza FlowerChimp OVP (Office of the Vice President) Red Cross

Okada Manila Newport Resorts World Manila

Senior Manager - Customer Success SMB and EDU

Zoom
07.2020 - 12.2020

Senior Manager - Operations, Customer Success

Chime Technologies Inc
05.2019 - 03.2020

Director and Launcher - Country Business Development Philippines

Piip Mobile AG
08.2017 - 08.2019

Project Consultant - Client Relationship and Business Development

Phoenix One Knowledge Institute, Inc.
05.2017 - 09.2017

Executive Consultant - Market Strategy and Development

SynLink Business Solutions
05.2017 - 09.2017

Executive Consultant - Strategy and Business Development

Various Companies
04.2016 - 09.2017

Interim Head - Business and Client Development for North America and Australia

Cafisglobal Inc.
04.2016 - 11.2016

Director - International Sales and Account Management

Wide-Out Workforces Inc.
09.2015 - 04.2016

Senior Manager - Sales Lead BPO and Contact Centre Support Services

transcosmos Asia Philippines Inc.
10.2014 - 10.2015

Googler - Market Development Manager Google Wallet

Alphabet Inc. (Google)
10.2013 - 05.2014

Senior Manager - International Sales for North America, EMEA and APAC

Bolton Remote
12.2012 - 10.2013

Head - Business Development, International Business Unit

vCustomer
01.2012 - 01.2013

Senior Manager - Business Development, Domestic Sales for Mahindra BSG

Tech Mahindra BSG
01.2012 - 01.2013

Director - Business Development

Amberbase Solutions, Inc.
10.2010 - 07.2011

Senior Manager - Digital and New Media Accounts

TeamAsia
08.2010 - 09.2010

Manager - Business Development

The Design People
08.2009 - 04.2010

Senior Manager - Project Development Head

Havoc Digital, Inc
05.2007 - 05.2009

Team Supervisor

Aegis Philippines (Formerly PeopleSupport)
03.2006 - 12.2006

Team Development Leader

VXI Global Solutions, Inc
06.2004 - 10.2005

Technical Customer Care Representative

Convergys
09.2003 - 06.2004

Customer Interaction Agent

TELUS International Philippines (Formerly Ambergris Solutions)
07.2002 - 09.2003

Customer Service Associate

eTelecare Global Solutions
02.2002 - 07.2002

Account Executive - Website Development

Softrigger Interactive
04.2000 - 02.2002

Education

Bachelor of Arts - BA - Communication

De La Salle University - Dasmariñas
01.1996 - 01.2000

Secondary Education - undefined

University of Perpetual Help System DALTA
01.1992 - 01.1996

Primary Education - undefined

Sacred Heart School
01.1989 - 01.1991

Primary Education - undefined

St.Mary's College, Quezon City
01.1985 - 01.1988

Skills

Business development

Certification

Effective Presentation Skills for Decision Makers

Timeline

Senior Manager, Affliate and Offline Marketing

Blacksire
08.2023 - Current

Manager - Country Business Development for Burst SMS

Kudosity
09.2021 - 08.2023

Senior Manager - Customer Success SMB and EDU

Zoom
07.2020 - 12.2020

Senior Manager - Operations, Customer Success

Chime Technologies Inc
05.2019 - 03.2020

Director and Launcher - Country Business Development Philippines

Piip Mobile AG
08.2017 - 08.2019

Project Consultant - Client Relationship and Business Development

Phoenix One Knowledge Institute, Inc.
05.2017 - 09.2017

Executive Consultant - Market Strategy and Development

SynLink Business Solutions
05.2017 - 09.2017

Executive Consultant - Strategy and Business Development

Various Companies
04.2016 - 09.2017

Interim Head - Business and Client Development for North America and Australia

Cafisglobal Inc.
04.2016 - 11.2016

Director - International Sales and Account Management

Wide-Out Workforces Inc.
09.2015 - 04.2016

Senior Manager - Sales Lead BPO and Contact Centre Support Services

transcosmos Asia Philippines Inc.
10.2014 - 10.2015

Googler - Market Development Manager Google Wallet

Alphabet Inc. (Google)
10.2013 - 05.2014

Senior Manager - International Sales for North America, EMEA and APAC

Bolton Remote
12.2012 - 10.2013

Head - Business Development, International Business Unit

vCustomer
01.2012 - 01.2013

Senior Manager - Business Development, Domestic Sales for Mahindra BSG

Tech Mahindra BSG
01.2012 - 01.2013

Director - Business Development

Amberbase Solutions, Inc.
10.2010 - 07.2011

Senior Manager - Digital and New Media Accounts

TeamAsia
08.2010 - 09.2010

Manager - Business Development

The Design People
08.2009 - 04.2010

Senior Manager - Project Development Head

Havoc Digital, Inc
05.2007 - 05.2009

Team Supervisor

Aegis Philippines (Formerly PeopleSupport)
03.2006 - 12.2006

Team Development Leader

VXI Global Solutions, Inc
06.2004 - 10.2005

Technical Customer Care Representative

Convergys
09.2003 - 06.2004

Customer Interaction Agent

TELUS International Philippines (Formerly Ambergris Solutions)
07.2002 - 09.2003

Customer Service Associate

eTelecare Global Solutions
02.2002 - 07.2002

Account Executive - Website Development

Softrigger Interactive
04.2000 - 02.2002

Bachelor of Arts - BA - Communication

De La Salle University - Dasmariñas
01.1996 - 01.2000

Secondary Education - undefined

University of Perpetual Help System DALTA
01.1992 - 01.1996

Primary Education - undefined

Sacred Heart School
01.1989 - 01.1991

Primary Education - undefined

St.Mary's College, Quezon City
01.1985 - 01.1988
Andrei GarlanSeasoned Senior Business Development And Strategy Executive