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Associate Principal Engineer

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Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 2 years of experience providing quality administrative support to clients.

Dedicated and customer-focused Customer Service Representative and an Inbound Sales Representative with a successful background in leading highly performing teams to meet or exceed objectives.

Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments. Strong knowledge of medical terminology and HIPAA regulations.

An inspiring team builder with experience in team development and delivering excellence. My aim is to attain a position in a growth-oriented company where I can use my strong organizational and technical skills to contribute to the company's success. I am also seeking a position that will allow me to continue developing my abilities while contributing to the goals of the organization. An accomplished Customer Service Representative seeking a leadership position where I can showcase my communication and collaboration skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I am an accomplished people manager who champions individuals and teamwork, understands the importance of communications and comes with a track record of being able to motivate those We lead. They can rely on with us to ensure that all tasks given to a team are clear, concise and achievable. I will never make anybody feel more or less important in the team because of their skills, their age or their experience. To us it’s all about getting results together.
In my current role, I am handling 22 campaigns. I make sure the team works as a team, and not as a group of people. I provide direction, instructions and guidance to individuals from different cultural backgrounds, for the purpose of achieving set goals. I allocate tasks between team members, and only to those I am sure are able to do the job.
I have a history of leading others to successful outcomes in a professional setting, and I believe I would be the ideal candidate to fill this vacancy. I'm excited by all the challenges inherent in the position and look forward to the opportunities it presents.
On a personal level I regularly review my own practice, set myself high targets and take responsibility for my own personal development. To me everyone’s opinion counts and I go out of my way to get feedback from those I supervise.

With strong analytical, communication, and teamwork skills, I possess a proven ability to adapt quickly to new environments. My drive to contribute to team success and continuously develop my professional skills is evident. I bring a positive attitude, commitment to learning and growth, and excellent problem-solving abilities. I am poised to make a valuable contribution to team success and achieve positive outcomes. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.

A Software QA Engineer with 6 years of experience in quality assurance testing with agile methodology in the field of hospitalization and banking. Was able to analyze given Business Requirement Documents, Functional Specifications Documents, and Technical Design Documents and effectively applied it in creating the test plan then later executed test scripts carefully and skillfully. Also checked each requirement meticulously to guarantee that the product meets all customer preconditions to know what defects to log that did not follow the requirements.

Dynamic Client Relation Specialist at Delinea with a proven track record in relationship management and technical communication. Committed to translating technical concepts into accessible solutions. Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.

Dynamic Team Manager at Alorica Teleservices Inc, skilled in performance coaching and operational excellence. Successfully enhanced customer experience through strategic action plans, driving compliance and fostering a motivating environment. Adept at influencing cross-functional teams to achieve alignment and boost efficiency, resulting in significant improvements in agent and customer satisfaction.

 High-performing Chef offering 20+ years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. 

Highly accomplished and results-driven finance leader with over two decades of progressive experience in finance, accounting, and internal controls. Demonstrated track record of enhancing profitability and driving value throughout the organization. Strong business acumen and proven ability to quantify the impact of non-financial data for proactive business decision-making. Exceptional leadership, communication, and interpersonal skills to establish rapport with individuals at all levels of the organization. Highly effective in fostering employee engagement to achieve optimal financial results. Successful in building and developing high-performing finance functions focused on value-added activities while maintaining a robust control environment.

15+ years of experience in making customers happy and helping companies achieve their goals. Commercial orientated and fluent in 5 languages with a demonstrated history of working in e-commerce, leisure, travel & tourism industry. Skilled in Negotiation, Problem-Solving, Account Management and Social Media. Master’s degree on Journalism from Escola Superior de Comunicação Social de Lisboa.

ANDREA PAULA C. ORNIAS

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Customer Service Representative

Customer Service Representative

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Bachelor of Science - Information Technology (BSIT)

Information and Communications Technology - ICT

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