Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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ANDREA NICOLE SARCEDA

ANDREA NICOLE SARCEDA

Quezon City

Summary

Versatile and detail-oriented professional with experience in sales coordination, customer service, and administrative support. Skilled in order processing, inventory management, POS operations, and client interaction. Proven ability to support daily operations across BPO, retail, and food service settings with efficiency and accuracy.

Overview

7
7
years of professional experience

Work History

Sales Coordinator

Asti Business Service Inc
09.2021 - Current


  • Managed sales accounts and opportunity tracking using Salesforce, SFA, and Jira.
  • Created and monitored work orders, applications, and tickets for order processing and fulfillment.
  • Coordinated with internal teams (Sales, FSO, L2A, IDTC) to resolve issues on RTS, installations, and activations.
  • Ensured accurate tagging, compliance, and timely processing of sales documents and reports.
  • Generated weekly activation reports and maintained records for national and regional tracking.

Customer Care Representative I - ACA MNL

Legato Health technologies Philippines Inc
04.2021 - 08.2021
  • Provided accurate information to healthcare providers regarding members' benefits, coverage, and plan details.
  • Assisted providers with claim and appeal status inquiries, ensuring clarity on processing timelines and resolution steps.
  • Identified misrouted calls and efficiently transferred them to the appropriate department or account to minimize handling delays.

Cashier/Inquiry Staff/Procurement Assistant/Sales Representative

Marmo Pizzara Trading Inc
11.2018 - 04.2021
  • Assisted sales representatives in promoting and selling showroom products; recommended best-selling items based on client needs.
  • Quoted total project amounts to clients and supported them in selecting preferred items.
  • Handled customer payments and accurately processed transactions using QuickBooks (QB).
  • Prepared and submitted daily, weekly, and monthly sales reports to supervisors.
  • Deposited sales proceeds to the bank and maintained accurate financial documentation.
  • Coordinated with suppliers and internal departments (Purchasing, Inquiry, and Inventory) regarding dealer project requirements.
  • Sent purchase orders (POs) and managed item pull-outs for dealer projects.
  • Provided updates to dealers on stock availability, new items, and ongoing promotions.
  • Monitored and transacted goods received in SAP from the warehouse.
  • Supported the Officer-in-Charge (OIC) in stock replenishment and showroom inventory management.
  • Assisted the Procurement Manager and Inventory Analyst in monitoring stock movement and replenishment planning.

Cashier/Service Crew

North Park Noodle House
04.2018 - 06.2018
  • Assisted customers by suggesting menu items, taking orders, and ensuring a pleasant dining experience.
  • Processed orders and payments using the Point of Sale (POS) system accurately and efficiently.
  • Calculated and applied discounts for senior citizens and persons with disabilities (PWD) in compliance with regulations.
  • Generated and submitted daily sales reports to management.
  • Deposited daily sales revenue at the bank and ensured accurate cash handling and documentation.

Education

Bachelor of Science - BSBA Major in Internal Auditing

Far Eastern University
01.2017

Skills

  • Quick books, SAP, CRM, Microsoft Office, Google Apps
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References

References will be shared upon request

Languages

English, Filipino

Timeline

Sales Coordinator

Asti Business Service Inc
09.2021 - Current

Customer Care Representative I - ACA MNL

Legato Health technologies Philippines Inc
04.2021 - 08.2021

Cashier/Inquiry Staff/Procurement Assistant/Sales Representative

Marmo Pizzara Trading Inc
11.2018 - 04.2021

Cashier/Service Crew

North Park Noodle House
04.2018 - 06.2018

Bachelor of Science - BSBA Major in Internal Auditing

Far Eastern University

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ANDREA NICOLE SARCEDA