Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
REMOTE WORK READINESS
Generic
Andrea Mae Pangan
Open To Work

Andrea Mae Pangan

Taguig City

Work Preference

Desired Job Title

FB Meta Ads Specialist / Team LeadCustomer Service Representative – E-CommerceReal Estate AgentVirtual Executive AssistantSocial Media Manager

Work Type

Full TimePart TimeContract Work

Location Preference

Remote

Salary Range

10/hr - 1000/hr

Important To Me

Career advancementWork-life balanceHealthcare benefitsWork from home optionFlexible work hoursPersonal development programsPaid sick leave

Summary

Multi-skilled professional with experience in Digital Marketing, Meta Ads, Social Media Management, Customer Service, Virtual Assistance, and Graphic Design. Skilled in content creation, online marketing, customer engagement, and campaign management. TESOL/TEFL certified with strong communication, adaptability, and multitasking skills.

Overview

20
20
Certificate
3
3
years of professional experience

Work History

FB Meta Ads Specialist / Team Lead

Redfu Entertainment Technology Corp.
Taguig, Metro Manila, Philippines
04.2025 - 05.2026
  • Managed Facebook and Instagram advertising campaigns.
  • Handled campaign optimization, targeting, and conversion tracking.
  • Assisted management with department operations and workflow coordination.
  • Helped test and implement TikTok Ads for the company.
  • Mentored junior staff on best practices for project management and client relations.
  • Administered comprehensive management of 100+ Facebook pages and 20-50 advertising accounts, ensuring optimal performance across platforms.
  • Developed and launched 10-15 new ad accounts alongside 5-10 Facebook pages each day to facilitate team operations and accommodate management directives.
  • Led team discussions focused on improving data integrity and ensuring thorough quality checks.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Customer Service Representative – E-Commerce

Concentrix Philippines
09.2024 - 01.2026
  • Provided customer support for UK customers.
  • Resolved account, payment, and order concerns professionally.
  • Managed complex customer accounts, providing tailored solutions to enhance client experience.
  • Resolved customer inquiries, ensuring high levels of satisfaction and issue resolution.
  • Handled 30-80+ calls each day, delivering support to EDV customers on grocery matters and resolving their concerns efficiently.

Real Estate Agent

FREELANCE
Makati City, Metro Manila, Philippines
07.2024 - 01.2026
  • Developed comprehensive market analysis reports to support client decision-making processes.
  • Cultivated and maintained strong relationships with clients, resulting in increased referrals and repeat business.
  • Conducted property showings, highlighting key features to prospective buyers and addressing inquiries effectively.
  • Negotiated contracts and agreements, ensuring favorable terms for clients while adhering to legal requirements.

Virtual Executive Assistant

Freelance Seo Copywriter
(Remote)
08.2023 - 05.2025
  • Managed executive calendars, coordinating meetings and appointments efficiently.
  • Prepared detailed reports and presentations for stakeholder review.
  • Streamlined communication between departments, ensuring timely information flow.
  • Organized travel itineraries, securing accommodations and transportation arrangements.
  • Assisted in project management tasks, tracking deadlines and deliverables effectively.

Social Media Manager

FREELANCE
CANADA (Remote)
04.2023 - 05.2025
  • Achieved consistent engagement across 50+ Facebook pages while driving content strategy for one TikTok account.
  • Cultivated a vibrant online presence through the management of 50+ Facebook pages and one TikTok account.
  • Enhanced audience interaction by managing over 50 Facebook pages and a singular TikTok account.
  • Managed content calendars to ensure timely delivery of engaging posts across platforms.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.

Executive Marketer / Sales Representative

Aquarius Inc.
01.2025 - 04.2025
  • Generated leads and promoted services through online platforms.
  • Assisted customers with inquiries, subscriptions, and sales support.
  • Established long-term client relationships through consistent delivery of high-quality products and services.

Digital Product Business Owner

Self-Employed
Remote
01.2024 - 2026
  • Created and sold digital products online.
  • Managed social media marketing and customer engagement.
  • Designed marketing materials using Canva.
  • Managed daily operations, ensuring efficient workflow and resource allocation.
  • Developed and implemented strategic business plans to drive growth and profitability.

Education

Bachelor of Science - Hospitality Management

STI COLLEGE OF MALOLOS
Malolos, Province Of Bulacan, Philippines

Bachelor of Science - Computer Engineering, Web Application Development

AMA Computer College
Makati City, Metro Manila, Philippines

Skills

  • Digital Marketing
  • Meta / Facebook Ads
  • Social Media Management
  • Graphic Design
  • Lead Generation
  • Customer Service
  • Virtual Assistance
  • Data Entry
  • Content Creation
  • English Communication
  • Campaign Optimization
  • Team Coordination

Certification

  • 120 HOUR - TESOL/TEFL CERTIFICATE ACCREDITED COURSE GRADUATE, WORLD TESOL ACADEMY - 02/27/2026
  • GENERAL VIRTUAL ASSISTANCE, VirtualAssist Online - 05/07/2026
  • LEAD GENERATION, VirtualAssist Online - 05/07/2026
  • GRAPHICS DESIGN, VirtualAssist Online - 05/07/2026 & GRAPHIC DESIGNS IN CANVA, Home-Based Connect - 05/11/2026
  • FACEBOOK ADVERTISING, VirtualAssist Online - 05/07/2026 & FACEBOOK ADS, Home-Based Connect - 05/11/2026
  • DATA ENTRY, VirtualAssist Online - 05/07/2026
  • SOCIAL MEDIA MANAGEMENT, VirtualAssist Online - 05/07/2026 & SOCIAL MEDIA MANAGEMENT COURSE, Home-Based Connect - 05/11/2026
  • YouTube Ads, Home-Based Connect - 05/11/2026
  • WORD PRESS FREELANCING, Home-Based Connect - 05/11/2026
  • WEBINAR AUTOMATION & EMAIL MARKETING, Home-Based Connect - 05/11/2026
  • VIRTUAL ASSISTANT, Home-Based Connect - 05/11/2026
  • TIKTOK ADS, Home-Based Connect - 05/11/2026
  • SHOPIFY FREELANCING, Home-Based Connect - 05/11/2026
  • FUNNEL AND MEMBERSHIP SITE BUILDING, Home-Based Connect - 05/11/2026
  • ChatGPT AI based conversational agent, Home-Based Connect - 05/11/2026
  • CHATBOT AUTOMATION, Home-Based Connect - 05/11/2026
  • CHAT SUPPORT COURSE USING PANCAKE, Home-Based Connect - 05/11/2026
  • CALENDAR MANAGEMENT COURSE, Home-Based Connect - 05/11/2026
  • AI DESIGNING COURSE, Home-Based Connect - 05/11/2026

Timeline

FB Meta Ads Specialist / Team Lead

Redfu Entertainment Technology Corp.
04.2025 - 05.2026

Executive Marketer / Sales Representative

Aquarius Inc.
01.2025 - 04.2025

Customer Service Representative – E-Commerce

Concentrix Philippines
09.2024 - 01.2026

Real Estate Agent

FREELANCE
07.2024 - 01.2026

Digital Product Business Owner

Self-Employed
01.2024 - 2026

Virtual Executive Assistant

Freelance Seo Copywriter
08.2023 - 05.2025

Social Media Manager

FREELANCE
04.2023 - 05.2025

Bachelor of Science - Hospitality Management

STI COLLEGE OF MALOLOS

Bachelor of Science - Computer Engineering, Web Application Development

AMA Computer College

REMOTE WORK READINESS

DEVICES

  • MacBook Air (M4) 13 INCH

Chip: Apple M4/CPU: 10-core CPU/GPU: 8-core or 10-core GPU option/Neural Engine: 16-core AI engine/Memory (RAM): 16GB unified memory (upgradeable to 24GB or 32GB)/Storage: 256GB SSD base, configurable up to 2TB

  • LENOVO WIRED HEADSET WITH MICROPHONE NOISE CANCELATION.
  • HP LAPTOP 15 - Device name DESKTOP-97I2RI3 (BACK UP LAPTOP)
    Processor 12th Gen Intel(R) Core(TM) i7-1260P (2.10 GHz)/Installed RAM 16.0 GB (15.7 GB usable)/Graphics card Intel(R) Iris(R) Xe Graphics (128 MB)/Storage 104 GB of 477 GB used/Device ID 6FB03204-A3D5-4702-A6E7-EF57D5CCF6AC/Product ID 00330-80000-00000-AA580/System type 64-bit operating system, x64-based processor/Pen and touch No pen or touch input is available for this display/Edition Windows 11 Pro
    Version 25H2/Installed on ‎2/‎16/‎2026/OS build 26200.8457/Experience Windows Feature Experience Pack 1000.26100.304.0

WIFI: DITO 131.226.101.16

Download Mbps 168.36 / Upload Mbps 51.64/ Ping ms  31  43  267

Andrea Mae Pangan