Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
ANDREA JOANNA L. CONTRERAS

ANDREA JOANNA L. CONTRERAS

Customer Support/Maintenance Controller
Taytay

Summary

Seeking a challenging opportunity where I will be able to utilize my organizational skills, and ability to work well with people, which will allow me to grow personally and professionally.

Overview

9
9
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Maintenance Coordinator

Foundation Property Management
01.2024 - 03.2025

- Triaging maintenance tickets and assigning them to appropriate vendors.

- Contacting residents to coordinate scheduling with vendors.

- Following-up with vendors for updates on work order status

- Calling residents to confirm if their issues have been resolved.

- Sending vendor estimates to rental property owners.

- Closing tickets after confirming that issues are already resolved.

Project Coordinator / Administrative Assistant / Customer Support

Be Locals Property Management
05.2023 - 10.2023
  • Property Management Administrator for short term & long term
  • Coordinate Repairs and Maintenance issues, work orders, inspections, cleaning, complaints
  • Schedule Move-in and move outs; Follow up schedules
  • Communicate with residents and vendors and property managers on site

Customer Support / Administrative Assistant

SkyFor Inc.
04.2022 - 10.2023
  • Real estate project management
  • Property management; Lead and tenant management
  • Liaison with property owners/sellers; Realtors; Brokers, Agents; Contractors
  • Mediated communication from owners/sellers to renters/buyers
  • Manage client's rental and for sale properties
  • Data management; Qualifying leads; Screening applications and setting appointments
  • Preparing agreements /contracts to sign

Project Coordinator / Customer Support

Sutherland Global Services
03.2021 - 09.2023

General Virtual Assistant / Customer Support / Social Media Manager

Motiv-Art
10.2020 - 02.2021

Virtual Assistant/Customer Support Representative/Data Entry

Ads With Purpose
03.2019 - 10.2020

Lead Research / Properties Research

Realty Home Solutions
01.2018 - 08.2018

Virtual Assistant/Ads Maker/Manager/Social Media Manager

Ads Rental Inc.
01.2016 - 09.2016

Education

Information Technology -

Jose Rizal University
01.2016 - 01.2018

High school or equivalent - undefined

Rizal High School
01.2011 - 01.2016

Skills

Technical

Work order management

Interpersonal skills

Planning and schedule

Personal Information

  • Height: 5'8
  • Weight: 55kgs
  • Date of Birth: 09/09/00
  • Nationality: Filipino
  • Marital Status: Married

Timeline

Maintenance Coordinator

Foundation Property Management
01.2024 - 03.2025

Project Coordinator / Administrative Assistant / Customer Support

Be Locals Property Management
05.2023 - 10.2023

Customer Support / Administrative Assistant

SkyFor Inc.
04.2022 - 10.2023

Project Coordinator / Customer Support

Sutherland Global Services
03.2021 - 09.2023

General Virtual Assistant / Customer Support / Social Media Manager

Motiv-Art
10.2020 - 02.2021

Virtual Assistant/Customer Support Representative/Data Entry

Ads With Purpose
03.2019 - 10.2020

Lead Research / Properties Research

Realty Home Solutions
01.2018 - 08.2018

Virtual Assistant/Ads Maker/Manager/Social Media Manager

Ads Rental Inc.
01.2016 - 09.2016

Information Technology -

Jose Rizal University
01.2016 - 01.2018

High school or equivalent - undefined

Rizal High School
01.2011 - 01.2016
ANDREA JOANNA L. CONTRERASCustomer Support/Maintenance Controller