Andrea Mikaela Guina
Manila
Summary
Owner and producer with extensive experience in retail operations, media production, and customer service excellence. Skilled in team leadership, inventory management, social media marketing, and budget coordination to enhance brand visibility and project delivery. Focused on driving business growth and creative innovation through strategic operational and marketing initiatives.
Overview
3
3
years of professional experience
Work History
Hotel Front desk
ibis style subic
Subic
12.2025 - Current
Owner and producer
Fcf botique cosmetic and retailling B matias
sta ana
05.2023 - 09.2025
- Supervised daily store operations and delivered excellent customer service.
- Handled customer inquiries and concerns with professionalism and empathy.
- Trained and managed staff to maintain service standards.
- Oversaw inventory and supplier coordination to ensure product quality.
- Implemented social media marketing strategies to increase customer engagement.
- Led end-to-end production processes, managing budgets, coordinating creative teams, and delivering high-quality media projects on schedule and within scope.
- Spearheaded product development and retail operations at Fcf Boutique, optimizing supply chains and marketing strategies to increase sales revenue and brand visibility in the competitive cosmetic market.
Education
Bachelor of science - tourism management
Philippine Christian University
Manila, PhilippinesSkills
- Exceptional customer service
- Adaptive and flexible
- Leadership
- Team player
- Natural Communication
- Multicultural awareness
- Capable of handling stressful situations
- Strategic planning
Languages
- Filipino
- English, Native
- Filipino, Native
Timeline
Hotel Front desk
ibis style subic
12.2025 - Current
Owner and producer
Fcf botique cosmetic and retailling B matias
05.2023 - 09.2025
Bachelor of science - tourism management
Philippine Christian University