Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Andrea Caporas

Andrea Caporas

Customer Service Representative
Pasay, Metro Manila

Summary

Motivated and reliable professional seeking a full-time position where I can apply my skills in communication, organization, and teamwork to contribute to company success

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Eigenpost
01.2021 - 05.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Payment Specialist

Itechno Specialist Inc.
01.2020 - 03.2020
  • Facilitated smooth communication between finance teams, vendors, and clients to resolve payment issues promptly.
  • Safeguarded sensitive financial data through strict adherence to privacy policies and implementation of robust security measures.

Administrative Assistant Intern

Acabar Marketing International
01.2019 - 03.2019
  • Organized files, scheduled meetings, and supported office staff.
  • Managed email communication and created weekly reports.

Education

Bachelor of Science - Information Technology

Infotech College Of Arts And Sciences
Pasig, Metro Manila, Philippines
04.2001 -

Skills

Microsoft Office (Word, Excel, PowerPoint)

Timeline

Customer Service Representative

Eigenpost
01.2021 - 05.2025

Payment Specialist

Itechno Specialist Inc.
01.2020 - 03.2020

Administrative Assistant Intern

Acabar Marketing International
01.2019 - 03.2019

Bachelor of Science - Information Technology

Infotech College Of Arts And Sciences
04.2001 -

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