Ana Jane Sinahan
Cebu City
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Stefano Footwear Corp
02.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Product Promoter
Grow Vite Staffing Services Inc.
07.2017 - 02.2018
- Achieved higher customer satisfaction rates with personalized product recommendations and followups.
- Supported sales representatives in reaching their targets through diligent promotion efforts and lead generation tactics.
Sales Associate/Clerk
MY SHOPPINGLANE CEBU CORP
11.2016 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - General Studies
University of Cebu - Main
12-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Timeline
Sales Associate
Stefano Footwear Corp
02.2018 - 06.2020
Product Promoter
Grow Vite Staffing Services Inc.
07.2017 - 02.2018
Sales Associate/Clerk
MY SHOPPINGLANE CEBU CORP
11.2016 - 04.2017
Bachelor of Science - General Studies
University of Cebu - Main
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