Dynamic and results-driven Massage Therapist with extensive experience at Mangrove Bay Spa, specializing in Swedish and stress relief massage. Proven track record of enhancing client satisfaction through exceptional service and personalized treatments. Strong interpersonal skills foster lasting client relationships, while ongoing education in aromatherapy and advanced techniques ensures top-quality care.
Work History
Massage Therapist/ Owner
Ana Marie Home Service Spa
2021 - 2024
Evaluated client conditions to recommend appropriate massage therapy methods.
Maintained client treatment records and designed long-term care programs for return customers.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Addressed specific client concerns through targeted therapeutic massage interventions.
Massage Therapist
Mangrove Bay Spa
2019 - 2020
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Offered aromatherapy, hot stones and cupping as part of massage treatments.
Massage Therapist
White Palace Spa Makati Baranch
2017 - 2019
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Promoted wellness by educating clients on self-care and stress management techniques.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Nursing Assistant
Isabel Emergency Hospital
2011 - 2013
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
