Ana Mae Domingo
Caloocan City
Summary
Dynamic Sales Associate with a proven track record at Prime Service Alliances, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and product knowledge, driving engagement and repeat business. Skilled in cash handling and visual merchandising, consistently achieving sales targets while fostering a welcoming store environment.
Overview
7
7
years of professional experience
Work History
Sales Assiociate
Prime Service Alliances
03.2019 - Current
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained inventory levels by organizing stock and conducting regular audits for accuracy.
- Collaborated with team members to meet daily sales targets and improve store performance.
- Developed product knowledge through training sessions, providing informed recommendations to customers.
- Implemented visual merchandising strategies to promote featured products and increase sales visibility.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Participated in promotional events, driving engagement and boosting foot traffic in the store.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Presbitero National Highschool
Presbitero,Pigcawayan, North Cotabato03.2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Goal oriented
Timeline
Sales Assiociate
Prime Service Alliances
03.2019 - Current
High School Diploma -
Presbitero National Highschool