Analyn Casiño
San Esteban,RIZ
Summary
Proven trustworthy and highly flexible, I excelled at Watsons Personal Care Store by enhancing customer satisfaction and contributing to increased sales through expert advice and efficient prescription services. Demonstrated exceptional housekeeping and organizational skills across roles, fostering trust and professionalism. Skilled in both interpersonal communication and meticulous attention to detail. Hardworking and passionate job seeker. Reliable and enjoys working with people. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
House Sitter
Pharmacy Assistant
Watsons Personal Care Store
05.2009 - 06.2015
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Trained new pharmacy staff on computer system and drug management protocols.
House Sitter
Relatives
07.2015 - 09.2015
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Cared for houseplants by frequently watering during owners' absence.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
- Safeguarded homeowner valuables, demonstrating responsibility for entrusted belongings while owners were away from their homes.
- Maintained client trust with thorough communication on property status and any necessary updates during their absence.
- Cleaned out fridge and freezer of perishable items likely to spoil before use.
Babysitter
Relatives
01.2017 - 04.2017
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
Bachelor of Science - Pharmacy
National University
Sampaloc Manila, Philippines10.2005
Skills
- Flexible Schedule
- Problem-Solving
- Flexibility
- Housekeeping
Timeline
Babysitter
Relatives
01.2017 - 04.2017
House Sitter
Relatives
07.2015 - 09.2015
Pharmacy Assistant
Watsons Personal Care Store
05.2009 - 06.2015
House Sitter
Bachelor of Science - Pharmacy
National University
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