Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
Languages
Work History
STORE SUPERVISOR
SKYGO MARKETING CORPORATION
08.2023 - Current
Worked closely with the visual merchandising team to create appealing store layouts that facilitated ease of navigation for customers and maximized product exposure.
Enhanced customer experience through attentive service and prompt resolution of issues.
Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
Cashier
SKYGO MARKETING CORPORATION
11.2022 - 07.2023
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Enumerator
Philippine Statistics Authority
09.2020 - 10.2020
Contributed to a positive team environment by actively participating in group meetings and discussions related to enumeration strategies.
Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
Improved data accuracy by diligently conducting door-to-door surveys and recording responses.
Resolved any discrepancies in collected data by cross-referencing records and following up with respondents when needed.
Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
Customer Service Representative
Allsectech Manila
10.2019 - 02.2020
Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Streamlined call center processes for improved efficiency and reduced wait times.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Secretary/Administrative assistant
Atiga Maternity and Diagnostic Center
04.2019 - 12.2019
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
Bachelor of Science in Business Administration Major in Financial Management -
Ilocos Sur Polytechnic State College
Skills
MS office
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Personal Information
Date of Birth: 03/03/96
References
Annabelle Febe Gavina- San Miguel Tagudin Ilocos Sur- 0938-122-2735
Robert Ardel Lacaden-Gabur Tagudin Ilocos Sur-0949-606-4515
Vergel Saldevar-Suyo, Santa Cruz Ilocos Sur-0947-602-5826
Training
Re-echo-Tket Project Travel Studio
CAREER COACHING: Career and Employment Program
Basic Occupational Safety and Health Training
Timeline
STORE SUPERVISOR
SKYGO MARKETING CORPORATION
08.2023 - Current
Cashier
SKYGO MARKETING CORPORATION
11.2022 - 07.2023
Enumerator
Philippine Statistics Authority
09.2020 - 10.2020
Customer Service Representative
Allsectech Manila
10.2019 - 02.2020
Secretary/Administrative assistant
Atiga Maternity and Diagnostic Center
04.2019 - 12.2019
Bachelor of Science in Business Administration Major in Financial Management -
Ilocos Sur Polytechnic State College
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ROBERT ARDEL LACADENROBERT ARDEL LACADEN
PARTSMAN at SKYGO MARKETING CORPORATIONPARTSMAN at SKYGO MARKETING CORPORATION