Analiza Manquiquis
Sales Representative
Zamboanga City
Summary
Dynamic professional with proven expertise in team leadership and customer service at Sasa Hk Cosmetics. Successfully enhanced customer loyalty through effective upselling strategies and meticulous cash handling. Recognized for optimizing workflow coordination and fostering a collaborative environment, resulting in improved team performance and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Cashier Team Lead
Sasa Hk Cosmetics And General Merchandise
2026 - 01.2026
- Supervised team of cashiers to ensure efficient customer transactions and service standards.
- Trained new staff on register operations and customer engagement techniques.
- Developed schedules to optimize staff coverage during peak hours.
- Monitored cash handling procedures to maintain accuracy and compliance with policies.
- Resolved customer inquiries and disputes to enhance satisfaction and loyalty.
- Collaborated with management on inventory management to minimize stock discrepancies.
- Communicated with customers and team members to solve problems.
- Developed strong relationships with repeat customers through friendly service interactions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Sales Representative
Sasa Hk Cosmetics And General Merchandise
03.2015 - 01.2026
- Cultivated relationships with clients to enhance customer loyalty and satisfaction.
- Demonstrated product knowledge by effectively educating customers on cosmetic benefits and usage.
- Processed sales transactions accurately, maintaining a high level of attention to detail.
- Assisted in managing inventory levels to ensure product availability and reduce stockouts.
Education
High School Diploma -
Bayog National High School
Bayog Zamboanga Del SurSkills
Cash handling
Customer service
Team leadership
Process optimization
Inventory stocking
Upselling strategies
Timeline
Sales Representative
Sasa Hk Cosmetics And General Merchandise
03.2015 - 01.2026
Cashier Team Lead
Sasa Hk Cosmetics And General Merchandise
2026 - 01.2026
High School Diploma -
Bayog National High School