Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Hi, I’m
Analiza Federico - Albay
Admin/HR/Office Asst.
Sto. Tomas City
Summary
Overview
32
years of professional experience
4
years of post-secondary education
1
Certification
1
Language
Work History
Mustafa Travel & Tours
HR - Admin/Secretary cum Accounts / Ticket & Visa Consultant
03.2011 - 10.2024
Job overview
- Assist the Manager in daily routine job like monitoring and reminding scheduled meetings
- Entrust cash or check money for deposit to the bank
- Make email correspondence as per request by the manager, as well as preparing memos for office concerns
- Preparing Quotations, Invoices to be sent to the customers
- Prepare Daily Sales Report and monitor the daily income and expenses, in excel format
- In charge with all the concerns of the office including dealing with the customer issues and find solution for the same
- Preparing visa application of different embassy, like US, UK, Canada, Australia and Schengen countries, in case of short staff and peak seasons
- Preparing/consolidating the income & expenses for filing the VAT/NBR
- Monitoring the attendances & leave, as well as preparing monthly payrolls for all the staff
- In charge of hiring new employees by interviewing and assessing qualified applicants
- Perform other duties as assigned from time to time
EOR LLC
Secretary / Office Assistant
05.2010 - 03.2011
Job overview
- Make self - correspondence and send it through email to the clients on behalf of the General Manager
- Always answering telephone calls on behalf of the personnel concern and convey message to them
- Organized schedules of appointment / meeting of the GM, and other staff for their daily routine projects, to avoid overlapping of schedules
- Set appointments for the meeting to the clients for any possible projects, training or services offered by the company
- Prepare quotation, sales invoices and follow-up afterwards
- Update records and files, make sure that all documents are in proper documentation
- Arrange flight and hotel booking on behalf of the GM in case of business trips, and coordinate with the guests for the special project of the company, regarding their flight schedule and hotel accommodation
- Coordinates with the liaison officer regarding LMRA and GOSI registration and application
- Ensure that the payments should be updated monthly
Kingdom Laundry Co.
Secretary/Office Assistant
01.2010 - 03.2010
Job overview
- Monitors daily attendance of all employees by checking the timecards every day
- Encode/Modify hotel/customer delivery notes
- Monitor issuance and return of hotel invoices
- Update personnel records (passport details, CPR details, visa details, LMRA registration) and monitor each one's expiration and inform the GM
- Answer telephone calls, note down any message and convey the same to the concerned personnel
- Follow up collectibles to the clients before it's due date and collecting payments at the same time
FIESTA WORLD MALL CORP.
Sales Personnel/Customer Service Representative
09.2002 - 02.2004
Job overview
- Responsible for dealing with the customers to meet their needs
- Make sure that all stocks are well kept and organized
- Visualized the appearance of the store that will catch the eyes of the customers
- Performs duties and responsibilities that may be assigned from time to time, like inventory of the products and safe keeping of sales for the day
SYNERTRONIX, INC.
HR Assistant/Compensation & Benefits Staff/Timekeeper
09.1997 - 07.2001
Job overview
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
International Rice Research Institute (IRRI)
Receptionist/Personal Assistant
11.1992 - 12.1993
Job overview
- Administers/process company and government benefits by preparing, implementing, updating, recording and monitoring all activities related to the administration of the employee benefits
- Liaises with government agencies as company representative for processing of SSS/Medicare/EC benefits covering memberships, loan, allowance reimbursements that need direct coordination
- Maintains and updates records of salaries and wages of employees; by coordinating with the payroll staff to ensure that all changes to the salaries are reflected accordingly
- Administers/implements company's Performance Appraisal and Merit System
- Takes charge of timekeeping functions for the purpose of payroll computations and monitoring of absences and tardiness of employees
- Does clerical work in assistance to the department by encoding and filing of files
- Answering telephone calls and queries pertaining to the client's needs
- Assist the GM in the preparation of documents he needs
- Give quality services to the visitors by assisting them whenever they need
Education
San Pablo Colleges
Diploma in Bachelor of Arts from Public Administration
01.1993 - 01.1997
University Overview
Skills
MS Word
Certification
I do certify that all the above information is true and correct.
Training
Training
- SSS Seminar - Philippines
- SABRE Travel Network - Bahrain
- ISO 9002 - Philippines
- PAG-IBIG Seminar - Philippines
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave4-day work weekLanguages
English
Intermediate (B1)
Timeline
HR - Admin/Secretary cum Accounts / Ticket & Visa Consultant
Mustafa Travel & Tours
03.2011 - 10.2024
Secretary / Office Assistant
EOR LLC
05.2010 - 03.2011
Secretary/Office Assistant
Kingdom Laundry Co.
01.2010 - 03.2010
Sales Personnel/Customer Service Representative
FIESTA WORLD MALL CORP.
09.2002 - 02.2004
HR Assistant/Compensation & Benefits Staff/Timekeeper
SYNERTRONIX, INC.
09.1997 - 07.2001
San Pablo Colleges
Diploma in Bachelor of Arts from Public Administration
01.1993 - 01.1997
Receptionist/Personal Assistant
International Rice Research Institute (IRRI)
11.1992 - 12.1993
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