ANABELLE CAUMBAN
Passi City
Summary
Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess good communication skills and have an eye for detail. Flexible to work in any environment as required.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Telus International Philippines
03.2023 - 09.2024
- Handled chats and calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Office Staff and Cashier
Syarikat Veena’s
03.2019 - 05.2022
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Teacher Certificate Program -
PHINMA University of Iloilo
03.2023
Bachelor of Science - Biology
Central Philippine University
04.2018
Skills
- Flexibility
- Teamwork
- Creativity
- Computer Literate
- Time Management
- Communication Skills
- Emotional Intelligence
- Problem Solving Skills
- Good interpersonal and organizational skills
- Ability to work independently
- Ability to work collaboratively
Timeline
Customer Service Representative
Telus International Philippines
03.2023 - 09.2024
Office Staff and Cashier
Syarikat Veena’s
03.2019 - 05.2022
Teacher Certificate Program -
PHINMA University of Iloilo
Bachelor of Science - Biology
Central Philippine University
Similar Profiles
ARIANE KHRYS PANIQUEARIANE KHRYS PANIQUE
Subject Matter Expert (Barclays) at TELUS International PhilippinesSubject Matter Expert (Barclays) at TELUS International Philippines
Bernardino Jr SitsonBernardino Jr Sitson
Service Desk Team Leader at TELUS International PhilippinesService Desk Team Leader at TELUS International Philippines
Catherine Acuna - SilveraCatherine Acuna - Silvera
Senior Human Resources Business Partner at TELUS International PhilippinesSenior Human Resources Business Partner at TELUS International Philippines
Darlie Joy PerezDarlie Joy Perez
Customer Service Representative at TELUS International PhilippinesCustomer Service Representative at TELUS International Philippines
ROGELIN TERRESE S. PAGAYONA, RNROGELIN TERRESE S. PAGAYONA, RN
Nursing Student - Medical-Surgical Nursing at Iloilo Doctors’ HospitalNursing Student - Medical-Surgical Nursing at Iloilo Doctors’ Hospital