ANABELLE CAUMBAN
Passi City
Summary
Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess good communication skills and have an eye for detail. Flexible to work in any environment as required.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Telus International Philippines
03.2023 - 09.2024
- Handled chats and calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Office Staff and Cashier
Syarikat Veena’s
03.2019 - 05.2022
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Teacher Certificate Program -
PHINMA University of Iloilo
03.2023
Bachelor of Science - Biology
Central Philippine University
04.2018
Skills
- Flexibility
- Teamwork
- Creativity
- Computer Literate
- Time Management
- Communication Skills
- Emotional Intelligence
- Problem Solving Skills
- Good interpersonal and organizational skills
- Ability to work independently
- Ability to work collaboratively
Timeline
Customer Service Representative
Telus International Philippines
03.2023 - 09.2024
Office Staff and Cashier
Syarikat Veena’s
03.2019 - 05.2022
Teacher Certificate Program -
PHINMA University of Iloilo
Bachelor of Science - Biology
Central Philippine University
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