AN-AN MELVIDA
San Juan
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SALE ASSISTANT
CARNIVAL CRUISE LINE
Miami
06.2019 - Current
- Assisted in store merchandising, stocking shelves and setting up displays
- Arranged store products on shelves and promotional displays
- Provided strong customer service by greeting and building relationships with key clients
- Managed daily operations of store when supervisors were absent
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
HOUSEKEEPING ATTENDANT
CARNIVAL CRUISE LINE
Miami
11.2016 - 07.2019
- Maintained cleanliness of public areas and guest rooms through regular dusting, vacuuming, mopping, polishing, and sanitizing surfaces
- Communicated with co-workers and other departments with professionalism and respect
- Demonstrated excellent time management and organizational skills while managing multiple tasks simultaneously as a Housekeeping Attendant
- Displayed strong interpersonal communication skills when interacting with guests and colleagues alike
- Responded quickly to any emergency situations involving spills or accidents in order to prevent further damage from occurring
- Serviced rooms by making beds, dusting and vacuuming
- Changed and replenished bed linens, towels, and guest amenities
- Provided exceptional customer service to guests by responding promptly to inquiries and requests
- Followed strict protocols for preventing cross contamination between rooms during housekeeping duties.
HOUSEKEEPING ROOM ATTENDANT
HEM APPARTTEL
Vigan City
07.2012 - 02.2016
- Serviced rooms by making beds, dusting and vacuuming
- Changed and replenished bed linens, towels, and guest amenities
- Provided exceptional customer service to guests by responding promptly to inquiries and requests
- Followed strict protocols for preventing cross contamination between rooms during housekeeping duties.
MARKETING SUPERVISOR
ISPEAK ADVERTISING COMPANY
Makati
04.2012 - 07.2014
- Developed and implemented innovative marketing strategies to increase brand awareness and customer engagement
- Built strong relationships with key influencers in the industry to gain exposure for company's brand
- Negotiated contracts with vendors or distributors to manage product distribution
- Coordinated or participated in promotional activities or trade shows to market products or services.
Education
BACHELOR OF SCIENCE (B.S.) IN HOTEL RESTAURANT MANAGEMENT -
DIVINE WORD COLLEGE OF VIGAN
Vigan City, Ilocos Sur01.2011
CAREGIVER -
FIL-CANADIAN TRAINING AND DEVELOPMENT CENTER
Vigan City, Ilocos Sur01.2008
HIGH SCHOOL DIPLOMA -
BACSIL NATIONAL HIGH SCHOOL
San Juan, Ilocos Sur01.2005
ELEMENTARY -
SAN JUAN, ILOCOS SUR
San Juan, Ilocos Sur01.2001
Skills
- Product and Service Sales
- Product Management and Pricing
- Inventory Management
- Strategy
- Brand and Product Knowledge
- Microsoft Access
- Product management and pricing
- Sales expertise
- Payment Processing
- Positive Customer Engagement
- Upselling techniques
- Inventory and Stocking
- Adaptability and Flexibility
Certification
- Front Office NC II Passer, Divine Word College of Vigan, Vigan City
- Housekeeping NC II Passer, Divine Word College of Vigan, Vigan City
- Food and Beverages NC II Passer, Divine Word College of Vigan, Vigan City
- Commercial Cooking NC II Passer, Divine Word College of Vigan, Vigan City
References
- Hilda Morales, Supervisor/ Team Leader, 09989610923, hgmorales@uplines.net
- Michael Lapira, Manager, 09173247888, michaellapira@yahoo.com
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Timeline
SALE ASSISTANT
CARNIVAL CRUISE LINE
06.2019 - Current
HOUSEKEEPING ATTENDANT
CARNIVAL CRUISE LINE
11.2016 - 07.2019
HOUSEKEEPING ROOM ATTENDANT
HEM APPARTTEL
07.2012 - 02.2016
MARKETING SUPERVISOR
ISPEAK ADVERTISING COMPANY
04.2012 - 07.2014
BACHELOR OF SCIENCE (B.S.) IN HOTEL RESTAURANT MANAGEMENT -
DIVINE WORD COLLEGE OF VIGAN
CAREGIVER -
FIL-CANADIAN TRAINING AND DEVELOPMENT CENTER
HIGH SCHOOL DIPLOMA -
BACSIL NATIONAL HIGH SCHOOL
ELEMENTARY -
SAN JUAN, ILOCOS SUR