Microsoft word, Microsoft Excel knowlegeable,and basic skills on computer also
Ampie Tolentino-Bautista
Bachelor Of Business Administration Major In Banking And Finance
#800 Purok 7 Sitio Sampalok,Amacalan,Gerona Tarlac
Summary
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
10
10
years of post-secondary education
Work History
Retail Sales Associate
Luci Holdings Inc.
Metro Manila
02.2015 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed cash register after end of shift to balance and record accurate transactions on the store.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed cash register after end of shift to balance and record accurate transactions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
Accounting Clerk
Government
Sta.Ignacia
02.2001 - 06.2002
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Completed biweekly payroll for company personnel.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
Education
College-Bachelor Of Business Administration - Banking And Finance
New Era University
Diliman Quezon City 06.1997 - 04.2000
High School -
Victoria National High School
Victoria Tarlac 06.1992 - 03.1995
Elementary -
Catimon Guimba Elementary School
Guimba Nueva Ecija 06.1987 - 03.1992
Skills
Sales expertise
Product promotions
Store opening and closing
Point of sale operation
Product and service sales
Cash Handling
Microsoft applications proficiency
Organization
Cash register operation
Good Telephone Etiquette
Organization and Time Management
Analytical and Critical Thinking
Dependable and Responsible
Excellent Communication
Training and Development
Sales trends
Software
Timeline
Retail Sales Associate
Luci Holdings Inc.
02.2015 - Current
Accounting Clerk
Government
02.2001 - 06.2002
College-Bachelor Of Business Administration - Banking And Finance
New Era University
06.1997 - 04.2000
High School -
Victoria National High School
06.1992 - 03.1995
Elementary -
Catimon Guimba Elementary School
06.1987 - 03.1992