Amos Ntikimi Yatchame
Manila, Metro Manila
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possess comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Freelance Computer Network Instructor and English
Self-employed
Ouagadougou, Kadiogo
01.2019 - 04.2023
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared and implemented lesson plans covering required course topics.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple classes.
- Designed and implemented assessments to measure student progress in English language learning.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
Network Administrator and Technical Support
PENUEL LAW SERVICES Ltd,
Accra
10.2013 - 12.2018
- Provide solutions and manage the IT assets
- Install and configure Windows Server 2012 R2 and some important roles (ADDS, DNS, File and Storage Services, DHCP, GPO, Remote Desktop Services, Windows Deployment Services, Windows Server Backup)
- Configure and install hardware, operating systems, software and software packages
- Diagnose and resolve all computer failures
- Assist users by telephone, remote control or on site
- Ensure a preventive and curative maintenance of the installations
- Produce security analyses
- Intervene in case of intrusion attempts
- Maintain surveillance of server and network equipment
- Manage mail and Internet access.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Installed and configured network printers and other peripheral devices.
Faculty and IT Consultant
OpenLabs Ghana, (formerly NIIT GHANA)
Accra, Greater Accra Metropolitan
06.2013 - 12.2017
- Collaborated with faculty, staff and stakeholders from across college and community to create, preserve and partnerships.
- Selected and developed instructional material and planned instruction to enhance student learning.
- Incorporated proven methods of engagement and assessment that facilitated student mastery of content.
- Provided students constructive, encouraging and corrective feedback.
- Attended and participated in regular meetings and exercised stewardship in use of college facilities and materials.
- Served on college, program and department committees and assisted department head in exercising duties.
Education
Bachelor degree - Entrepreneurship and Business Information Systems
Cape Coast University
Cape Coast, Ghana05.2019
Professional Diploma - Network Engineering And Infrastructure Management
NIIT College
Accra, Ghana10.2012
Skills
- SKILLS SUMMARIES
- Professional skills
- Strong technical and practical skills in IT Asset Management
- Installation and configuration of all Windows (7,8,10 / 11) and MacOS operating system, Office 365
- Knowledge of Cyber Security
- Cloud Computing knowledge (Azure Platform)
- Good knowledge of remote telephone troubleshooting
- Solid knowledge in preventive and curative maintenance of installations
- Good knowledge in network equipment management
- Ethical Hacking Essentials (EHE) on-going course
- Interpersonal and personal skills
- Punctual, available, efficient and reliable
- Able to learn new software quickly
- Respect of deadlines, achievement of objectives in real time
- Open-minded (autodidact)
- Autonomous, easily adaptable
- Good Leadership skills
- Ability to train others or new entrants into the system
- Able to work in a team
- Sense of responsibility, able to work under pressure
- IT SKILS:
- Office 365, Hardware, all Windows OSs (7,8,10,11), Mac OS, SQL Servers 2005/2008/2012,
- Linux basics (CentOS/ Fedora/ RedHat), Windows Servers 2008/ 2012/ 2016/ 2019
- Bilingual in French and English
- Business English
- Teaching English as a Second Language
- Test of English as a Foreign Language (TOEFL)
- Network Computer
- Computer Network Technologies
- Computer Network Security
- Computer networks
Certification
- TESOL Certified
- TEFL Certified
Soccer/Cooking/Site Viewing/Reading and watching entrepreneurial magazines and religious talks!
I am a football (Soccer) fan and former player of a Division 3 club in Togo (Kouaworo FC-Sokode). I love discovering the beauties of green pastures especially beautiful gardens and historical valleys and the fresh air and serene atmosphere they fill my soul when contemplating them. I enjoy watching Magazines which focus are on how to make the world a better place to live and while reading diversely through my research time (Quality living life and Business creativity). I love taking advantages for some of my free time testing my creativity in the shoes of a Super Chef and give pleasure to my family and guests with sumptuous meals.
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I alone can only make a difference, but together (You&I), we can change the world!!!
Timeline
Freelance Computer Network Instructor and English
Self-employed
01.2019 - 04.2023
Network Administrator and Technical Support
PENUEL LAW SERVICES Ltd,
10.2013 - 12.2018
Faculty and IT Consultant
OpenLabs Ghana, (formerly NIIT GHANA)
06.2013 - 12.2017
Bachelor degree - Entrepreneurship and Business Information Systems
Cape Coast University
Professional Diploma - Network Engineering And Infrastructure Management
NIIT College
- TESOL Certified
- TEFL Certified
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