Accomplished Field and Tele Sales Manager offering 20 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hi, I’m
Amor Mondejar
Sales Manager
Pasig, Metro Manila
Summary
Overview
11
years of professional experience
Work History
Unionbank Of The Philippines Quezon City, Metro Manila
Tele Sales Manager
07.2021 - Current
Job overview
- Fostered culture of continuous improvement within tele sales department, encouraging staff members to pursue professional development opportunities.
- Improved overall efficiency of tele sales department by streamlining processes and implementing time-saving tools.
- Monitored team performance metrics, identifying areas for improvement and implementing corrective actions.
- Collaborated with marketing teams to create impactful promotional materials for tele sales efforts.
- Strengthened team performance by conducting regular coaching sessions, focusing on sales techniques and product knowledge.
- Enhanced communication between departments by organizing cross-functional meetings to discuss shared goals and challenges.
- Implemented systems and procedures to increase sales.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Unionbank Of The Philippines Quezon City, Metro Manila
Field Sales Manager
06.2013 - 07.2021
Job overview
- Monitored competitor activities closely, adapting tactics as needed to maintain strong market position.
- Implemented comprehensive training programs for new hires, ensuring thorough understanding of products and services offered.
- Cultivated positive work environment that fostered collaboration and open communication, resulting in increased team cohesion and productivity.
- Expanded market share with targeted marketing campaigns and strategic product placements.
- Led a high-performing sales team, providing coaching and support for continued success.
- Provided valuable insights into the voice of customers by gathering feedback regularly, leading improvements in product offerings.
- Launched initiatives aimed at boosting employee morale, resulting in higher retention rates among the team members.
- Increased territory sales by developing and implementing effective sales strategies.
- Collaborated cross-functionally with marketing and product teams to optimize sales materials and messaging.
- Optimized territory coverage by reallocating resources based on individual strengths and business potential areas.
- Analyzed market trends to identify new opportunities for growth within the industry segment.
- Streamlined sales processes to improve efficiency, reducing time spent on administrative tasks.
- Conducted regular performance evaluations of team members, fostering an environment of continuous improvement.
- Developed key account management strategies that resulted in strengthened partnerships and increased revenue.
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
Emilio Aguinaldo CollegeManila, Metro Manila, Philippines
Bachelor of Science from Medical Technology
03.1996 - 03.1996
University Overview
Skills
Accomplishments
Accomplishments
- Recognized an outstanding performance 2014 and 2018 Top Sales Manager in Card Direct Sales
- Awarded 2017 Citi Service Excellence for upholding the ideals of quality excellence as manifested by consistent noteworthy efforts in serving client needs
- Represented the Direct Sales in the 2021 AVP EDGE
Hobbies
Hobbies
- Dancing
- Dog Training
- Watching TV
- Travelling
Timeline
Tele Sales Manager
Unionbank Of The Philippines
07.2021 - Current
Field Sales Manager
Unionbank Of The Philippines
06.2013 - 07.2021
Emilio Aguinaldo College
Bachelor of Science from Medical Technology
03.1996 - 03.1996
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