Amiel J. Oliva
Tangub City,Misamis Occidental
Summary
Retail sales and customer service professional with hands-on experience in cash handling, POS transactions, inventory control, and daily store support. Handles customer questions, resolves complaints, explains product features, and maintains accurate records, sales reports, and cash drawer balances.
Overview
1
1
Language
8
8
years of professional experience
Work History
SALES ASSOCIATE / CASHIER/ASISTANT TEAM LEADER AT ILO-ILO
BEYOND ITECH VENTURES INC.
08.2023 - Current
- Actively sought out customers in store to enhance their shopping experience and drive sales.
- Greeted customers at entrance, fostering a welcoming environment that encouraged engagement.
- Demonstrated superior product knowledge to assist customers effectively.
- Cross-sold related products to enhance customer satisfaction and increase sales.
- Informing customers of deals and promotions
- Process sales transactions
- Maintain an accurate cash drawer
- Handling customer complaints
- Managed inventory efficiently to ensure product availability and organisation.
- Creating daily sales report
- Maintaining client records
- Coaching newly hired employee
TECHNICAL SALES
THINGKING TOOLS INC.
02.2019 - 08.2023
- Approached customers to identify specific needs and tailor solutions.
- Identified the needs of the customer.
- Explained features and capabilities of laptop and computer offerings to enhance customer understanding and facilitate informed purchasing decisions.
- Built and maintained strong customer relationships through effective communication and engagement.
- Facilitated online chats with customers to address inquiries and provide support.
- Provided end user support to assist customers with technical issues and product usage.
- Troubleshot hardware and software issues.
Education
Bachelor of Science - Industrial Technology major in Computer Technology
Northwestern Mindanao State College of Science and Technology
Tangub City01-2018
Bachelor of Science - Industrial Technology
Northwestern Mindanao State College of Science and Technology
Tangub City01-2014
Labuyo Elementary School
Tangub City01-2010
Skills
- Product sales
- Sales experience
- Cross-selling
- Sales reporting
- Problem Solving
- Customer relations
- Client engagement
- Complaint resolution
- Customer Service
- Cash handling
- Accurate cash handling
- Payment processing
- POS transactions
- Client records
- Team coaching
- Communication skills
- Problem Solving
- Target achievement
- Product promotions
- Laptop support
- MS Office
- MS Office
- Product sales
PERSONAL INFORMATION:
Language Spoken :Cebuano, Tagalog and English
CHARACTER REFERENCES:
- Markh, Gilheart Belencion, Sales Director, 09173152468, One World, Valenzuela City Metro Manila, Philippines
- EDUARD, LINGCAY, Senior Team Leader, 09171555203, Beyond Itech Ventures Corp., Day-As, Cebu City
- Vincent, Mamac, Team Leader, 09772430208, Beyond Itech Ventures Corp., Day-As, Cebu City
ACHIEVEMENT(S):
- On The Job Training
- Northwestern Mindanao State College of Science and Technology
- Labuyo, Tangub City
- National Certificate II
- Computer system servicing
- Deor& Dune Academe
- Oroquicta City
PERSONAL INFORMATION:
- Nick Name : Amil
- Age : 28 years old
- Place of Birth :Labuyo, Tangub City
Timeline
SALES ASSOCIATE / CASHIER/ASISTANT TEAM LEADER AT ILO-ILO
BEYOND ITECH VENTURES INC.
08.2023 - Current
TECHNICAL SALES
THINGKING TOOLS INC.
02.2019 - 08.2023
Bachelor of Science - Industrial Technology major in Computer Technology
Northwestern Mindanao State College of Science and Technology
Bachelor of Science - Industrial Technology
Northwestern Mindanao State College of Science and Technology
Labuyo Elementary School