Amie Jean Palas
Polomolok
Summary
Dynamic professional with experience as a Dispatcher at Conlink, excelling in customer service and decision-making. Proven ability to coordinate timely deliveries and manage urgent requests effectively. Skilled in data entry and active listening, fostering strong communication with clients and ensuring satisfaction through efficient problem-solving and proactive engagement.
Overview
12
12
years of professional experience
52
52
years of post-secondary education
Work History
Dispatcher
Conlink
03.2025 - 02.2026
- Coordinated communication between drivers and customers to ensure timely deliveries.
- Monitored vehicle locations using GPS tracking systems for efficient routing.
- Managed incoming calls and requests, prioritizing urgent transportation needs.
- Assisted in scheduling and dispatching of vehicles based on workload demands.
Nanny
Arab Family
03.2016 - 11.2023
- Adapted quickly to changing schedules and individual child requirements, maintaining flexibility.
- Fostered a positive environment that encouraged cooperation and respect among children.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Engaged with children on age-appropriate level.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Nanny
Filipino Family
01.2014 - 01.2016
- Provided attentive care for children, ensuring safety and well-being during daily activities.
- Developed engaging educational activities to promote cognitive and social skills.
- Assisted with meal preparation, focusing on nutrition and dietary requirements.
- Established routines to enhance children's structure and consistency in daily life.
- Communicated effectively with parents regarding children's progress and needs.
- Implemented creative problem-solving techniques to address behavioral challenges constructively.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
NCII Passer - Practical Nursing
Goldenstate College
General Santos City 04.2008 - 04.2010
Glamang Elementary School
Glamang Polomolok South Cotabato 06.1998 - 04.2026
Nicolas Barreras National High School
Glamang Polomolok South Cotabato 06.2004 - 04.2026
Skills
Customer service
Data entry
Decision-making
Active listening
Timeline
Dispatcher
Conlink
03.2025 - 02.2026
Nanny
Arab Family
03.2016 - 11.2023
Nanny
Filipino Family
01.2014 - 01.2016
NCII Passer - Practical Nursing
Goldenstate College
04.2008 - 04.2010
Nicolas Barreras National High School
06.2004 - 04.2026
Glamang Elementary School
06.1998 - 04.2026