Ameralden Abdulwakil
Computer Engineer
Pasig City
Summary
Experienced Registration Officer Il at the Philippine Statistics Authority with a background in Computer Engineering. Strong critical
thinking, problem-solving, and technical skills. Primary career goal is to leverage technical skills and knowledge to contribute to innovative projects and cutting-edge technology, particularly in software development or systems engineering.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Registration Officer II (Encoder)
Philippine Statistics Authority - PhilSys
Marawi, Lanao Del Sur
2021.10 - 2022.12
- Improved customer satisfaction with timely and accurate registration services, addressing inquiries professionally.
- Ensured compliance with institution policies by diligently monitoring enrollment numbers and managing waitlists accordingly.
Systems Engineer
PHILCEB Innovations And Solutions Technology Inc.
Quezon City
2020.08 - 2021.04
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Delivered helpdesk service and support to customers.
- Coordinated with stakeholders throughout all stages of the project lifecycle from inception to completion.
Associate Desktop Support Intern
TTEC Career Hub
Mandaluyong, Metro Manila
2018.03 - 2019.04
- Provided exceptional customer service to end-users, addressing their concerns and resolving issues promptly.
- Collaborated with IT management to develop and execute an efficient desktop support strategy, ensuring consistent service levels across the organization.
- Improved overall system performance by performing regular maintenance tasks on desktop computers.
Education
Bachelor Of Science In Computer Engineering -
Jose Rizal University
Mandaluyong, Metro Manila08.2021
Skills
PHP Programming
Timeline
Registration Officer II (Encoder)
Philippine Statistics Authority - PhilSys
2021.10 - 2022.12
Systems Engineer
PHILCEB Innovations And Solutions Technology Inc.
2020.08 - 2021.04
Associate Desktop Support Intern
TTEC Career Hub
2018.03 - 2019.04
Bachelor Of Science In Computer Engineering -
Jose Rizal University
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