Amelita Amot
Store Officer
Rosario Cvaote,Cavite
Summary
Proven leader in retail management with a track record of enhancing customer satisfaction and boosting sales at Puregold Price Club Inc. Skilled in merchandising strategies and team leadership, I excel in promotional planning and stock control, achieving significant shrinkage reduction. My approach fosters high-performing teams and maximizes store efficiency, consistently surpassing sales targets.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Store Officer
Puregold Price Club Inc
03.2014 - 02.2023
- Unloaded arriving product stock and moved to store display areas.
- Led merchandise selection, pricing, planning and marketing.
- Supplied daily support to buyer and assistant buyer.
- Rotated manufacturer products.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets.
- Resolved escalated customer complaints promptly with empathy and professionalism, maintaining positive brand reputation.
- Streamlined store operations for increased efficiency, implementing effective organizational strategies.
- Evaluated employee performance regularly, providing constructive feedback and coaching for professional development opportunities.
- Facilitated open communication among team members through regular staff meetings, promoting teamwork and collaboration.
- Analyzed sales data to inform purchasing decisions, optimizing inventory levels based on customer demand trends.
- Monitored safety practices within the store environment to ensure compliance with company policies and industry regulations.
- Assisted in budget preparation and financial reporting, ensuring accurate record-keeping of store expenditures.
- Oversaw efficient shipment processing and timely merchandise stocking, maximizing product selection for customers.
- Conducted regular audits of inventory levels for accuracy, identifying discrepancies and taking corrective action as needed.
Management Trainee
Puregold Price Club Inc
10.2017 - 04.2020
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
- Used company reports to analyze sales, gross profit and inventory activities.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Selling Suppervisor
Puregold Price Club Inc
04.2014 - 09.2014
- Implemented loss prevention strategies, reducing shrinkage rates significantly throughout tenure as Selling Supervisor.
- Prioritized efficient time management within the team, ensuring tasks were completed on schedule and customer needs were met promptly.
- Oversaw visual merchandising updates, maintaining an appealing store appearance that attracted customers and increased foot traffic.
- Improved store operations efficiency by streamlining processes and delegating tasks appropriately among team members.
- Enhanced customer satisfaction with attentive service, addressing concerns promptly and professionally.
- Created a positive work environment, fostering strong teamwork and maintaining high employee retention rates.
Warehouse Officer
NOZOMI WAREHOUSE INC
10.2012 - 03.2014
- Improved warehouse efficiency by implementing new inventory management systems.
- Managed a team of warehouse employees, delegating tasks effectively to maintain smooth operations and high morale.
- Collaborated with other departments to evaluate supply chain inefficiencies and implement strategic improvements.
- Oversaw maintenance of warehouse equipment such as forklifts, pallet jacks, conveyor belts ensuring safe operation at all times.
- Conducted regular inventory audits to maintain accuracy in stock counts and prevent discrepancies or product loss.
- Ensured safety compliance by conducting regular inspections, addressing potential hazards, and providing necessary safety equipment for staff members.
- Spearheaded efforts to improve warehouse layout for better organization, accessibility, and overall functionality.
- Maintained proper documentation for all inbound/outbound shipments adhering to regulatory requirements.
Dining Supervisor
Lady Rose Restaurant
05.1995 - 08.1997
- Established strong relationships with local suppliers for access to fresh ingredients at competitive prices.
- Implemented regular staff meetings to address concerns, share updates, and provide ongoing training opportunities.
- Maintained clean, safe and hazard-free work environment.
- Analyzed sales data to inform menu revisions based on popular items or seasonal trends for increased customer satisfaction.
- Monitored staff performance to identify areas for improvement, providing constructive feedback and coaching as needed.
Education
Computer Network Technician - Computer And Information Systems
DATACOM COMPUTER TECHNOLOGY
Rosario Cavite 04.2018
Bachelor Science In Secretarial - Computer Secretarial
Western Leyte College
Ormoc Leyte 03.2003
Skills
- Customer Service
- Staff Supervision
- Customer Relations
- Sales Techniques
- Operations Support
- Staff Training
- Staff Management
- Customer Relationship Management (CRM)
- Schedule Management
- Inventory Control
- Marketing promotions
- Strategic Planning
- Forecasting skills
- Employee Mentoring
- Staff Development
Certification
Software
MS Application
MS Excel
Powerpoint
Certification/Trwinings
2012-09 Basic Computer
Computer Literacy Program
Timeline
Management Trainee
Puregold Price Club Inc
10.2017 - 04.2020
Selling Suppervisor
Puregold Price Club Inc
04.2014 - 09.2014
Store Officer
Puregold Price Club Inc
03.2014 - 02.2023
Warehouse Officer
NOZOMI WAREHOUSE INC
10.2012 - 03.2014
Dining Supervisor
Lady Rose Restaurant
05.1995 - 08.1997
Software
MS Application
MS Excel
Powerpoint
Certification/Trwinings
2012-09 Basic Computer
Computer Literacy Program
Computer Network Technician - Computer And Information Systems
DATACOM COMPUTER TECHNOLOGY
Bachelor Science In Secretarial - Computer Secretarial
Western Leyte College
Similar Profiles
Ma Clarisse I ReyesMa Clarisse I Reyes
Wholesale Clerk at Puregold Price ClubWholesale Clerk at Puregold Price Club
Rezel PigaoRezel Pigao
Cashier at Puregold Price ClubCashier at Puregold Price Club
Raquel PeraltaRaquel Peralta
Accounts Payables Clerk at Puregold Price Club, Inc.Accounts Payables Clerk at Puregold Price Club, Inc.