Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alyssa Rose Sabangan

Medical Virtual Assistant
Cabugao
Alyssa Rose Sabangan

Summary

Orders Coordinator supporting home health intake operations, physician order management, and clinician coordination. Manage the timely delivery and follow-up of patient orders with primary care physicians, verify physician assignments, and ensure required signatures are obtained within appropriate timeframes. Coordinate with clinicians and internal teams to confirm patient admissions, monitor Start of Care (SOC) schedules, and track clinician time in and out. Maintain accurate patient and administrative records while ensuring documentation, communication, and protocol requirements are completed efficiently and on time.

Overview

9
years of professional experience

Work History

TrueMed Home Health
Remote

Orders Coordinator
03.2023 - 09.2026

Job overview

  • Prepare and distribute physician orders for review and signature, ensuring documents reach the appropriate provider.
  • Conduct regular outreach to doctor’s offices regarding outstanding orders and pending signatures.
  • Research and validate patient physician information to ensure accurate provider assignment and documentation.

VXI Global Holdings
SM Cyber Makati 2, Jupiter St, Makati

Sales and Retention Expert
01.2018 - 01.2023

Job overview

  • Managed customer conversations to identify needs, explain options, and support informed purchasing decisions.
  • Followed up on unresolved concerns to improve customer satisfaction and reduce account cancellations.
  • Maintained accurate account notes and updated customer details after each interaction.
  • Supported retention efforts by reviewing account history and recommending practical next steps.

Alorica
San Nicolas, Ilocos Norte

Customer Service Representative
07.2017 - 01.2018

Job overview

  • Documented client details accurately in service records and maintained organized call notes for follow-up.
  • Resolved routine service issues by reviewing account information and guiding customers through next steps.
  • Managed incoming calls with a professional tone and redirected requests to the appropriate department.
  • Verified customer information and updated records to support accurate service coordination.

Education

Mariano Marcos State University
Batac City, Ilocos Norte

Bachelor of Science from Hospitality Management
06-2017

Skills

Calendar management

Patient intake

Appointment scheduling

Client communication

Patient registration

Timeline

Orders Coordinator

TrueMed Home Health
03.2023 - 09.2026

Sales and Retention Expert

VXI Global Holdings
01.2018 - 01.2023

Customer Service Representative

Alorica
07.2017 - 01.2018

Mariano Marcos State University

Bachelor of Science from Hospitality Management
Alyssa Rose SabanganMedical Virtual Assistant