ALYSSA NICOLE VARGAS
Samal, Bataan
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.
Overview
8
8
years of professional experience
Work History
Customer Service Chat Representative
TTEC Philippines
Mexico, Pampanga
02.2025 - 08.2025
- Assisted customers with inquiries through live chat support.
- Resolved product issues and service complaints efficiently.
- Provided detailed product information to enhance customer experience.
Administrative Assistant
Super5 Ventures Corporation
Abucay, Bataan
05.2024 - 02.2025
- Liaised with vendors to ensure timely delivery of services and supplies.
- Implemented filing systems to enhance document retrieval efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Quality Inspector
Integrated Meat & Poultry Processing Inc.
Hermosa, Bataan
06.2022 - 10.2023
- Inspected products for quality standards and compliance with safety regulations.
- Documented inspection findings and reported discrepancies to management.
Production Operator
Sumi Philippines Wiring System Corporation
Hermosa, Bataan
02.2022 - 05.2022
- Followed standard operating procedures for assembly processes.
Customer Service Representative
iQor Philippines
09.2020 - 12.2020
- Interim Hire
Customer Service Representative
Sutherland Global Services Inc.
Clark, Pampanga
09.2017 - 02.2018
- Assisted customers with inquiries and provided accurate product information.
- Maintained product knowledge to address customer questions and concerns confidently.
Education
Undergraduate - Computer Programming
Eastwoods Professional College of Science & Tech.
Balanga, Bataan01-2017
High School Diploma - Samal, Bataan
Saint Catherine of Siena Academy
Samal, Bataan01.2015
Elementary Graduate - Calaguiman, Bataan
Calaguiman Elementary School
Calaguiman, Bataan01.2010
Skills
- Data entry and management
- CRM software proficiency
- Document management
- Quality assurance
- Attention to detail
- Team collaboration
Character Reference
- Mr. Glenn Bernabe, General Manager at Super5 Ventures Corp., 0915-649-7839
Timeline
Customer Service Chat Representative
TTEC Philippines
02.2025 - 08.2025
Administrative Assistant
Super5 Ventures Corporation
05.2024 - 02.2025
Quality Inspector
Integrated Meat & Poultry Processing Inc.
06.2022 - 10.2023
Production Operator
Sumi Philippines Wiring System Corporation
02.2022 - 05.2022
Customer Service Representative
iQor Philippines
09.2020 - 12.2020
Customer Service Representative
Sutherland Global Services Inc.
09.2017 - 02.2018
Undergraduate - Computer Programming
Eastwoods Professional College of Science & Tech.
High School Diploma - Samal, Bataan
Saint Catherine of Siena Academy
Elementary Graduate - Calaguiman, Bataan
Calaguiman Elementary School
Similar Profiles
Maverick Joshua Mendoza LatMaverick Joshua Mendoza Lat
Customer Service Representative 1| Service Delivery Specialist – TMO at TTEC PhilippinesCustomer Service Representative 1| Service Delivery Specialist – TMO at TTEC Philippines
Andrian Jose GronaAndrian Jose Grona
Chat Support Representative (CSR I) at TTEC PhilippinesChat Support Representative (CSR I) at TTEC Philippines
Donn SantiagoDonn Santiago
Lead Specialist, Marketing at TTEC PhilippinesLead Specialist, Marketing at TTEC Philippines
Tito AbarracosoTito Abarracoso
Ice Rink Attendant at Below Zero for Training, Education & Entertainment Co.Ice Rink Attendant at Below Zero for Training, Education & Entertainment Co.
Darrel CondezDarrel Condez
Settlement Supervisor at Pearlpay Inc.Settlement Supervisor at Pearlpay Inc.