Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alyssa Marie Francisco

Rosario Batangas

Summary

Dedicated customer service professional skilled in problem resolution, data entry, and process improvement. Proven ability to enhance customer satisfaction and streamline operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Experience Associate

Conduent
Lipa Batangas
11.2025 - 06.2026
  • Assisted customers with inquiries and resolved issues effectively.
  • Documented customer interactions in the company's CRM system accurately.
  • Collaborated with team members to improve customer service processes.
  • Answered incoming calls, emails, and chats in a timely manner.

Service Crew Member

Golden Arches Development Corporation
Rosario Batangas
10.2024 - 11.2025
  • Delivered friendly service to customers, enhancing overall dining experience in fast-paced environment.
  • Operated kitchen equipment while maintaining strict food safety standards, ensuring customer safety.
  • Assisted in preparing menu items according to company guidelines.
  • Executed cash transactions accurately and efficiently, contributing to smooth register operations.
  • Followed all safety guidelines when handling food and beverage items.

Retail Inventory Associate

Super Shopping Market
Rosario Batangas
06.2024 - 08.2024
  • Supported receiving and processing of new shipments to streamline inventory flow.
  • Conducted inventory counts to maintain accurate stock levels.
  • Utilized inventory management software for tracking stock movements.
  • Arranged merchandise displays to facilitate efficient product access.
  • Supported customer inquiries regarding product availability and location.

Education

Bachelor of Science - Business Administration

Batangas State University
Batangas Philippines
07-2025

Skills

  • Customer service
  • Customer engagement
  • Problem resolution
  • Process improvement
  • Inventory management
  • Data entry
  • Team collaboration

Certification

  • Certified Human Resource Associate

Languages

English
Proficient (C2)
C2

Timeline

Customer Experience Associate

Conduent
11.2025 - 06.2026

Service Crew Member

Golden Arches Development Corporation
10.2024 - 11.2025

Retail Inventory Associate

Super Shopping Market
06.2024 - 08.2024

Bachelor of Science - Business Administration

Batangas State University
Alyssa Marie Francisco