Alyssa Morales-Salas
Records Management Associate
Cainta, Province Of Rizal
Summary
Experienced professional in management roles, skilled at propelling organizational success. Recognized for exceptional teamwork and adapting to evolving demands. Proficient in project management, strategic planning, and process optimization. Highly regarded for reliability, adept problem-solving skills, and a results-driven mindset.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Records Management Associate
Republic Biscuit Corporation
08.2021 - Current
- Strengthened internal communications through regular team meetings, updates, reports which improved coordination among departments.
- Identified areas of risk mitigation through regular audits leading to enhanced corporate compliance.
- Ensured timely delivery of high-quality services by setting clear expectations and monitoring progress closely.
- Prepared and charted data and metrics for detailed status reports.
- Recorded time allocated to projects and updated master tracking documents.
- Produced detailed and relevant reports for use in making business decisions.
- Cultivated a positive work environment that promoted employee engagement, motivation, and retention.
- Streamlined operations by implementing efficient management strategies and workflow processes.
- Maintain secure filing systems, both digital and physical, to ensure quick and easy retrieval of records.
- Implement and manage document storage practices to preserve the integrity and longevity of records.
- Ensure that records management practices comply with relevant laws, industry standards, and organizational policies.
- Protect sensitive and confidential information by following secure practices in both physical and electronic recordkeeping.
- Track attendance data across multiple systems, ensuring accuracy and completeness of time worked.
- Ensure that all attendance-related practices comply with company policies, labor laws, and regulations.
- Provide accurate attendance data to the payroll department for proper wage calculation, deductions, and benefits administration.
- Accurately input and update employee benefits data in the HR System
Employee Relations and Administrative Associate
Republic Biscuit Corporation
04.2019 - 08.2021
- Monitored office inventory levels diligently to ensure supplies were consistently replenished before depletion occurred.
- Updated spreadsheets and databases to track, analyze, and report admin data.
- Streamlined office processes by implementing efficient organizational strategies and time-saving tools.
- Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
- Drafted professional memos, letters, and HR copy to support business objectives and growth.
- Monitor compliance with regulatory requirements (e.g., work permits, employment contracts) and maintain necessary documentation.
Client On-Boarding Associate
Bank of the Philippine Island
11.2017 - 02.2018
- Performs clerical duties, such as maintaining simple to complex files, searching and investigating information contained in files, processing departmental documents requiring knowledge of functional operations and entering report results into tracking system
- Responsible for adherence to all compliance program, including but not limited to, completion of all required and assigned training modules by establishing due date
- Understands and complies with requirements of all laws and regulations applicable to position
- Operations forms and the updating of tracking for all changes made to said documents
- Serve as a backup for the day-to-day activity
- Test and implement changes and updates to procedures for new loan origination system
- May perform other duties and complete special projects as assigned
Internal Auditor
Agribusiness Rural Bank Inc.
03.2016 - 08.2017
- Determine internal audit scope and develop annual plans
- Obtain, analyze and evaluate accounting documentation, previous reports & data
- Prepare and present reports that reflect audit's results and document process
- Act as an objective source of independent advice to ensure validity, legality and goal achievement
- Document process and prepare audit findings memorandum
- Conduct follow up audits to monitor management's interventions
- Engage to continuous knowledge development regarding sector's rules, regulations, best practices, tools, techniques and performance standards
Client Service Associate
Banco De Oro Unibank
07.2015 - 01.2016
- Provides account services to customers by receiving deposits; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks & traveler's checks; answering questions in person or on telephone; referring to other bank services
- Records transactions by logging cashier's checks, traveler's checks, and other special services
- Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative
- Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals
Education
Bachelor of Science - Business Administration - Computer Management
Interface Computer College
Manila, Metro Manila, Philippines 04.2011 - 01.2015
Skills
- Strategic Thinking
- Technology Proficiency
- Customer service orientation
- Teamwork and collaboration
- Organizational management
- Client relationship management
- Continuous improvement
- Change management
- Attention to detail
Timeline
Records Management Associate
Republic Biscuit Corporation
08.2021 - Current
Employee Relations and Administrative Associate
Republic Biscuit Corporation
04.2019 - 08.2021
Client On-Boarding Associate
Bank of the Philippine Island
11.2017 - 02.2018
Internal Auditor
Agribusiness Rural Bank Inc.
03.2016 - 08.2017
Client Service Associate
Banco De Oro Unibank
07.2015 - 01.2016
Bachelor of Science - Business Administration - Computer Management
Interface Computer College
04.2011 - 01.2015
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