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Experienced Customer Service Representative and coach bringing 6+ years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.
Results-driven Supervisor accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for people management.
Dependable Customer Service Supervisor proficient in team and operational leadership. Enthusiastic about supporting business success.
Personable Customer Service Supervisor with background of effective leadership and excellent customer service. Facilitates effective departmental communication and coordination to drive productivity and customer satisfaction ratings.

Highly motivated and outgoing worker with a passion for customer service and hospitality seeking an opportunity to apply skills in a unique and friendly environment. Demonstrates a positive and upbeat attitude, consistently striving to create memorable customer experiences, ensuring their satisfaction, and fostering loyalty. Excited to contribute strong communication and problem-solving abilities to exceed expectations and drive team success.

PERSONAL PROFILE: “ As a recent Master's graduate in Cyber Security, my aspiration is to further my career in the field of Governance, Risk Management, and Compliance (GRC). With a solid foundation in computer programming, technical and non-technical report design, regulatory frameworks, network security, risk assessment, and penetration testing, I am keen to bring my comprehensive expertise to a dynamic organization. Actively seeking graduate-level programs or internships, I aim to refine and apply my technical abilities in a practical setting. My academic journey has been marked by a strong focus on technological problem-solving, enabling me to swiftly acquire and adapt to new technologies. I am committed to making a significant contribution to any tasks and challenges presented in my professional path”. Usage of Tools like Cisco Packet Tracer for Network Design and troubleshooting and Wireshark for capturing and analyzing network traffic have been learned in the Network Technology unit.

Customer Service Supervisor, with over ten years of experience in a customer service and sales. Possess ability to multitask in a fast-paced environment and aptitude to effectively facilitate escalated customer issues through strong communication, organizational and interpersonal skills.

Experienced Customer Service Professional bringing 6 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

Alvin Jhon Natinggor

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Customer Service Supervisor

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Customer Service Supervisor

Bachelor Of Secondary Education - English Education

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