Creative Arts
Alvin Jhon Natinggor
___________________
Cogon Bacaca, Kiblawan, Davao Del Sur
Summary
An experienced Customer Support Supervisor, I bring a wealth of expertise in leading high-performing teams to deliver top-notch service. My background includes a strong track record in resolving complex customer issues, fostering team collaboration, and driving continuous improvement in service standards. With a focus on strategic problem-solving and a commitment to excellence, I am well-equipped to contribute to your organization's success.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Customer Service Supervisor
IGlobal Connect
Digos, Davao Del Sur
08.2022 - Current
- Monitored front areas so that questions could be promptly addressed.
- Conducted regular quality assurance checks on team interactions with customers, ensuring adherence to company standards.
- Assessed team performance through regular reporting, identifying opportunities for further skill development and training initiatives.
Education
Bachelor Of Secondary Education - English Education
Southeastern College of Padada
Padada, Davao Del Sur04.2018
Skills
Microsoft Office
Interests
Puzzles and Games
Certification
Licensed Professional Teacher
Timeline
Customer Service Supervisor
IGlobal Connect
08.2022 - Current
Licensed Professional Teacher
12-2018
Bachelor Of Secondary Education - English Education
Southeastern College of Padada
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