Open To Work
Alvin Fernandez
Summary
Dynamic delivery driver with a proven track record at Sofitec, excelling in route management and customer service. Recognized for optimizing delivery efficiency and maintaining a clean driving record. Skilled in GPS navigation and adept at fostering positive client relationships, ensuring timely and secure transport of goods while enhancing customer satisfaction.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Sofitec
02.2010 - 12.2016
- Operated delivery vehicle safely while adhering to traffic regulations and company policies.
- Managed efficient route planning to ensure timely deliveries and customer satisfaction.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Communicated effectively with dispatch to relay updates on delivery status and challenges.
- Loaded and unloaded delivery items, ensuring secure transport and minimizing damage risk.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate delivery logs for inventory tracking and reporting purposes.
- Collaborated with team members to improve delivery processes and enhance efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Machine Operator
Sofitec
02.2010 - 12.2016
- Operated delivery vehicle safely while adhering to traffic regulations and company policies.
- Managed efficient route planning to ensure timely deliveries and customer satisfaction.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Communicated effectively with dispatch to relay updates on delivery status and challenges.
- Loaded and unloaded delivery items, ensuring secure transport and minimizing damage risk.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate delivery logs for inventory tracking and reporting purposes.
- Collaborated with team members to improve delivery processes and enhance efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Courier, Logistic and Transportation Driver
Uber/Grab and Lalamove Freight
11.2017 - Current
- Coordinated timely deliveries, ensuring adherence to schedules and customer expectations.
- Managed routes efficiently, reducing delivery times while maintaining service quality.
- Trained new couriers on operational protocols and safety procedures.
- Implemented process improvements to enhance delivery accuracy and customer satisfaction.
- Monitored vehicle maintenance schedules, promoting operational reliability and safety compliance.
- Developed strong relationships with clients, fostering repeat business through excellent service.
- Analyzed delivery patterns to optimize route planning and reduce fuel consumption.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Drove safely at all times to avoid accidents and harm.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Utilized GPS navigation systems to navigate faster routes.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Contacted customers to confirm delivery details and locations.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Verified package information to check for accuracy and completeness.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Contributed to team success by actively participating in meetings about improving operational procedures.
- Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
- Achieved high customer feedback scores, demonstrating exceptional interpersonal skills during deliveries.
- Improved company reputation with consistent, reliable deliveries.
- Delivered wide range of items, from documents to large parcels, showcasing versatility.
- Handled sensitive packages with care, ensuring they arrived in perfect condition.
- Adapted quickly to new delivery technologies and software, enhancing efficiency.
- Increased delivery capacity by organizing packages effectively in vehicle.
- Improved route efficiency with meticulous planning and GPS technology.
- Maintained high level of service for emergency deliveries, ensuring critical packages reached their destinations on time.
- Enhanced customer satisfaction by delivering packages promptly and accurately.
- Reduced delivery times, optimizing routes based on traffic and weather conditions.
- Strengthened company's market position by maintaining high standards of delivery speed and accuracy.
- Communicated with dispatch and customers for accurate delivery information.
- Obtained signatures for delivery documents and packages.
- Managed delivery route for optimal use of time and fuel.
- Followed safety procedures and regulations to protect packages and vehicles.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Tracked delivery status and updated customers for expected delivery time.
- Properly documented all specimens received using Software.
- Delivered packages to customer doorsteps and business offices.
Education
University of Mindanao
Davao City03.1997
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Punctual and reliable
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Cargo handling
- Route planning
- Quality assurance
- Client relationship management
- Documentation and reporting
- Vehicle maintenance
- Inventory management
- Load balancing
- Materials transport
- Lifts up to number pounds
- Freight expertise
- Auto delivery
- Dry vans
- Adaptability and flexibility
- Customer interaction
- Local routes
- Load management
- Logistics
- Experienced manual transmission driver
- Load securing
- Trip planning
- Delivery logging
- Local delivery
- Responsible driver
- Courteous and polite demeanor
- Package scanning
- Weather adaptability
- Retail logistics
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridTimeline
Courier, Logistic and Transportation Driver
Uber/Grab and Lalamove Freight
11.2017 - Current
Delivery Driver
Sofitec
02.2010 - 12.2016
Machine Operator
Sofitec
02.2010 - 12.2016
University of Mindanao