ALVIN DAVASOL
Cebu
Summary
Results-driven Legal and Administrative Support professional with 6+ years of experience in legal operations, medical billing, and customer service. Proven ability to manage case files, process insurance claims, and coordinate effectively with attorneys, clients, and third parties. Highly organized, detail-oriented, and skilled in improving workflow efficiency and client satisfaction.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Legal Professional
Monge & Associates
06.2023 - Current
- Manage legal documentation and maintain accurate case records
- Coordinate with attorneys, clients, and third parties to support case progress
- Assist with insurance claims processing and case-related billing
- Ensure timely follow-ups and resolution of legal and administrative tasks
Legal Administrative Assistant
Van Law Firm
08.2021 - 05.2023
- Managed legal case files, ensuring accuracy and compliance
- Coordinated with attorneys, clients, and medical providers
- Processed insurance claims and resolved billing issues efficiently
- Improved scheduling workflows and team productivity
Medical Billing Specialist
Iploy Staffing Solutions (AdaptHealth)
08.2020 - 08.2021
- Submitted and tracked insurance claims, reducing delays and denials
- Verified patient insurance eligibility and benefits
- Resolved billing discrepancies and followed up on rejected claims
- Maintained accurate medical and billing documentation
Administrative Assistant
Fortress Advisor Limited
01.2020 - 07.2020
- Supported billing operations and handled client inquiries
- Verified insurance coverage and processed claims
- Maintained organized documentation and records
Customer Service Representative
Synchrony Financial
01.2019 - 01.2020
- Assisted customers via phone, email, and chat
- Managed accounts, payments, and order processing
- Resolved escalations and maintained high customer satisfaction
Medical Underwriter
EXL Service
05.2017 - 01.2019
- Evaluated insurance applications and recommended coverage options
- Negotiated payment terms and handled policy renewals
Customer Service & Technical Support
Sykes Asia / Wipro
01.2016 - 01.2017
- Provided customer and technical support across multiple accounts
- Handled escalations and ensured timely issue resolution
Collection Officer
Davao A+ Credit Corporation
01.2010 - 01.2015
- Managed debt collection processes and payment arrangements
- Ensured compliance with financial policies and procedures
Education
Bachelor of Science - Entrepreneurship
Gensantos Foundation College
Early Childhood Education - Course/Training
Uniting Institute of Education, Brokenshire
Skills
Legal Administration & Case Management
Medical Billing & Insurance Claims
Customer Service & Conflict Resolution
Data Management & Documentation
Scheduling & Coordination
Microsoft Office, Google Workspace, Filevine, Dialpad, Zoom
Timeline
Legal Professional
Monge & Associates
06.2023 - Current
Legal Administrative Assistant
Van Law Firm
08.2021 - 05.2023
Medical Billing Specialist
Iploy Staffing Solutions (AdaptHealth)
08.2020 - 08.2021
Administrative Assistant
Fortress Advisor Limited
01.2020 - 07.2020
Customer Service Representative
Synchrony Financial
01.2019 - 01.2020
Medical Underwriter
EXL Service
05.2017 - 01.2019
Customer Service & Technical Support
Sykes Asia / Wipro
01.2016 - 01.2017
Collection Officer
Davao A+ Credit Corporation
01.2010 - 01.2015
Early Childhood Education - Course/Training
Uniting Institute of Education, Brokenshire
Bachelor of Science - Entrepreneurship
Gensantos Foundation College