ALTEO ONGAYOCALUNOD
Payroll Administrator And Human Resoource Personnel
Pangantucan, Bukidnon, Mindanao
Summary
Highly motivated human resource professional with eigtheen years of experience in coordinating human resource functions and payroll making, seeking a full-time position as Office Administrative Assistant to handle any adminsitrative and other general functions.
Overview
22
22
years of professional experience
14
14
years of post-secondary education
3
3
Certifications
Work History
ADMINISTRATIVE AIDE
Municipal Nutrition Action Office, MNAO
Pangantucan
07.2003 - 11.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Executed record filing system to improve document organization and management.
HUMAN RESOURCE MANAGEMENTASSISTANT
LGU Pangantucan
Pangantucan
11.2003 - 11.2023
- Human Resource Management Office (HRMO
- Oversaw training and onboarding process for all newly hired employees.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Conducted research to assist with routine tasks and special projects.
- Prepared and charted data and metrics for detailed status reports.
- Identified communication channels to set roadmap to distribute information.
- Recorded time allocated to projects and updated master tracking documents.
- Offered technical support and troubleshot issues to enhance office productivity.
- Created and updated records and files to maintain document compliance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Trained and supervised employees on office policies and procedures.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Developed and implemented strategies to streamline office operations.
- Proofread and edited documents for accuracy and grammar.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Increased customer service success rates by quickly resolving issues.
PROVINCIAL STAFF
Provincial Government Of Bukidnon
Malaybalay City
01.2003 - 06.2003
- Commission on Elections
- Provincial
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Helped organize staff recognition programs to recognize exceptional performance.
- Participated in team-building activities to foster teamwork and collaboration.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
SERVICE CREW
Jollibee Foods Corporation
Cagayan de Oro City
05.2002 - 12.2002
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
- Operated convection ovens and steamers to cook meats, rice and baked food items.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Cooked, prepared and bagged food for customers.
- Kept customers and crew areas organized.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Measured and recorded storage temperatures for frozen, cold and hot items.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Graduated - Secondary Education
PANGANTUCAN COMMUNITY HIGH SCHOOL
Pangantucan, Bukidnon 06.1993 - 03.1997
Graduated - Elementary Education
PANGANTUCAN CENTRAL ELEMENTARY SCHOOL, PANGANTUCAN COMMUNITY HIGH SCHOOL
Pangantucan, Bukidnon 06.1987 - 04.1993
BS Business Management - Commerce
XAVIER UNIVERSITY (Ateneo De Cagayan)
Cagayan De Oro City, Philippines 06.1997 - 03.2002
Skills
Paperwork drafting
Payment verification
Recordkeeping
Relationship building
Administrative tasks
Filing and data archiving
Accounting familiarity
Multi-line phone proficiency
Commercial driving
Customer rapport
City and non-city driving
Equipment operation
Safety standards and protocols
Processes and procedures
Multitasking Abilities
Clerical Support
Timesheet processing
Certification
Civil Service Professional Eligible
Affiliations
- Society of Human Resource Management
- The Fraternal Order of Eagles
- Knights of Columbus
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HUMAN RESOURCE MANAGEMENTASSISTANT
LGU Pangantucan
11.2003 - 11.2023
ADMINISTRATIVE AIDE
Municipal Nutrition Action Office, MNAO
07.2003 - 11.2003
PROVINCIAL STAFF
Provincial Government Of Bukidnon
01.2003 - 06.2003
Professional Driver's License Holder
09-2002
Civil Service Professional Eligible
05-2002
SERVICE CREW
Jollibee Foods Corporation
05.2002 - 12.2002
Computer Literate (Microsoft Office)
12-2001
BS Business Management - Commerce
XAVIER UNIVERSITY (Ateneo De Cagayan)
06.1997 - 03.2002
Graduated - Secondary Education
PANGANTUCAN COMMUNITY HIGH SCHOOL
06.1993 - 03.1997
Graduated - Elementary Education
PANGANTUCAN CENTRAL ELEMENTARY SCHOOL, PANGANTUCAN COMMUNITY HIGH SCHOOL
06.1987 - 04.1993