Al Pedro Jan Andico
Zamboanga City
Summary
Results-driven Data Analyst with a strong track record in project management, delivering quality outcomes through effective leadership and team motivation. Expertise in data visualization, statistical analysis, and predictive modeling enhances productivity and efficiency. Committed to providing exceptional client service by accurately determining requirements and fostering collaboration. Known for exceptional problem-solving skills and critical thinking, ensuring successful project execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Analyst
Freelance
Zamboanga City
07.2024 - 01.2025
- Translated raw data into meaningful information using statistical techniques.
- Collected, tracked and evaluated current business and market trend data.
- Provided data-driven solutions to support decision making.
Quality of Service Analyst
PLDT Inc.
Zamboanga City
03.2021 - 05.2024
- Translated raw data into meaningful information using statistical techniques.
- Contributes to data extraction, transformation, and loading for analysis reports, such as Dashboard, Trend, Forecast, and other tasks.
- Analyzes and tracks data to prepare for reports, meetings, and collaborations with other groups and teams.
- Analyzes operational improvements against KPIs to measure progress.
- Collaborates cross-functionally with diverse teams in cleaning, assessing, and interpreting data.
- Makes actionable recommendations after analyzing and interpreting data from different sources.
- Facilitates strategic decision-making by creating detailed reports across multiple data axes.
Customer Experience and Service Delivery Associate
PLDT Inc.
Zamboanga City
02.2021 - 01.2021
- Solves customer problems and resolved conflicts to maintain high satisfaction and product loyalty
- Identifies customer needs to deliver relevant product solutions and promotions meeting target budgets
- Cultivates professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products
Education
Bachelor of Science - Electronics Engineering
Western Mindanao State University
Zamboanga City, Philippines04-2018
Skills
- Microsoft Office tools
- Microsoft power BI
- C language
- Python language
- Data visualizations
- Trend modeling
- Forecasting
- Gap analysis
- Network
- Cabling
- Data formatting
- Data filtering
- Data mapping
- Google Workplace
Certification
- Electronics Engineer License
- Electronics Technician License
Languages
English - C2 Proficient
Hobbies and Interests
- Playing team sports
- Designing, drawing and painting
- Reading books and articles
- Gaming and solving puzzles
- Traveling and making connections
Timeline
Data Analyst
Freelance
07.2024 - 01.2025
Quality of Service Analyst
PLDT Inc.
03.2021 - 05.2024
Customer Experience and Service Delivery Associate
PLDT Inc.
02.2021 - 01.2021
Bachelor of Science - Electronics Engineering
Western Mindanao State University
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