Alonzo Luis Singzon
Quezon City,LAG
Summary
Results-driven professional with extensive experience in coordinating schedules and managing client communications. Proven ability to leverage strong interpersonal skills to ensure exceptional client satisfaction and maintain appointment accuracy. Expertise in optimizing scheduling efficiency, contributing to team objectives, and enhancing overall productivity. Committed to fostering positive relationships and delivering seamless support in fast-paced environments.
Overview
5
5
years of professional experience
Work History
IT Appointment Setter
Isupport Worldwide
Cyberscape Alpha, Sapphire & Garnet Road, Pasig
03.2025 - 09.2025
- Scheduled appointments efficiently, optimizing daily workflows for client engagement.
- Communicated effectively with clients, ensuring clear understanding of services offered.
- Utilized CRM software to track leads and manage follow-up actions systematically.
- Collaborated with sales team to refine outreach strategies and improve conversion rates.
- Maintained accurate records of client interactions, enhancing data integrity and reporting accuracy.
- Analyzed feedback from clients to identify areas for service enhancement and address concerns promptly.
- Answered phone calls and answered questions from potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Contributed to increased sales revenue by successfully securing meetings between potential clients and account executives.
Business Executive
Full Potential Solutions
10.2023 - 03.2024
- Maintains CRM database- Responsible in calling/mining/qualifying leads to provide Voice over internet protocol to various businesses as their phone service.
- End-to-end sales process
- Nurture and build relationship with clients for Monthly recurring revenue
Sales Development Representative
Rocketlevel
08.2022 - 10.2023
- Maintains CRM database
- Accurately record information and details of correspondence in our CRM system
- Contributes to team effort by accomplishing related results as needed
- Data management, organization and process improvement
- Align and embody values of Rocketlevel and practice it habitually
- Prospect, educate & qualify leads to create sales- ready opportunities
- Lead generation research
- Handle team meetings
- Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed
- Successfully overcoming prospective customer objections
- Consulting with and updating team supervisor on progress and action plans
Sales Executive
Snap Market Research
07.2021 - 07.2022
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Generate new leads for business
- Setting up meetings with potential clients and educate and sell our products
- Conducting market research to identify selling possibilities and evaluate customer needs
- Responsible for identifying key players in the industry to enable to use our products and services
- Prepare and deliver appropriate presentations on products and services
- Gather feedback from clients and share with the team
Delegate Acquisition Executive
TEH Group
07.2020 - 07.2021
- Responsible for identifying high-level, influential industry experts to attend and sometimes speak at the conferences
- Contacting (by telephone, email, social media, and direct mail)
- Appropriate executives to ensure they are aware of events, selling the benefits of attending and securing registrations.
- Actively supports in developing long-lasting business relationships through our events
- Achieving event targets through targeted campaigns in order to maximize product quality.
- Generate new leads for business
Education
Bachelor of Science in Business Administration - Human Resource Development Management in Business Administration
San Beda College at Mendiola
07.2019
Skills
- Proficient in handling technologies, trendy applications and Microsoft applications such as MS word, MS Excel, MS PowerPoint, and Outlook
- Dynamic and adaptable to every situation, has a natural ability to use a variety of methods and approaches in different circumstances to get the best end result
- Script memorization
- Salesforce CRM
- Positive attitude
- Cold calling
- Client relationship management
- Setting appointments
- Clear communication
- Lead qualification
- Meeting sales goals
- Salesforce
- Email management
References
Maria Isaac, Misajon, General Manager, 09661470849, The TEH Group
Timeline
IT Appointment Setter
Isupport Worldwide
03.2025 - 09.2025
Business Executive
Full Potential Solutions
10.2023 - 03.2024
Sales Development Representative
Rocketlevel
08.2022 - 10.2023
Sales Executive
Snap Market Research
07.2021 - 07.2022
Delegate Acquisition Executive
TEH Group
07.2020 - 07.2021
Bachelor of Science in Business Administration - Human Resource Development Management in Business Administration
San Beda College at Mendiola