Alona Marie Montano
Sampaloc, Manila
Summary
Dedicated Clinical Administrative Assistant with a proven track record at Family Members, adept in appointment scheduling and showcasing exceptional verbal and written communication. Excelled in maintaining accurate patient records and enhancing customer satisfaction in a family business setting. Demonstrates a unique blend of empathy and efficiency, significantly improving operational workflows.
Overview
1
1
year of professional experience
Work History
Clinical Administrative Assistant
Family Members
04.2024 - 08.2024
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Maintained up-to-date patient records with medical histories and test results.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
Retail Cashier
Family Business
04.2023 - 08.2023
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Education
Bachelor of Science - Office Administration
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines09-2028
High School Diploma -
New Era University
Central Avenue, Quezon City06-2024
Skills
- Appointment scheduling
- Document filing
- Knowledgeable in word/excel
- Data entry
- Verbal and written communication
- Inventory management
Accomplishments
- Ensured accurate, confidential, and compliant patient record management, improving retrieval times and maintaining a 100% compliance rate with healthcare regulations.
- Reduced stockouts by 15% through improved inventory management and regular supplier negotiations, ensuring the store was always stocked with popular items.
Timeline
Clinical Administrative Assistant
Family Members
04.2024 - 08.2024
Retail Cashier
Family Business
04.2023 - 08.2023
Bachelor of Science - Office Administration
Polytechnic University of The Philippines
High School Diploma -
New Era University
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