SAP
Almira Mapa
Accounts Payable Specialist
Makati
Summary
Detail-oriented Finance Professional experienced in Compliance, Payments, Accounts Payable, and Records to Report processes. Delivered accuracy and efficiency through effective task prioritization and strong organizational skills while managing multiple projects simultaneously. Contributed positively to team dynamics and project outcomes by maintaining a highly motivated and collaborative approach.
Overview
3
3
Language
18
18
years of professional experience
Work History
Accounts Payable, Spanish Speaking
Netflix Philippines
09.2024 - Current
- Managed full-cycle accounts payable operations with Workday and Freshdesk, maintaining data integrity during global invoice posting and compliance reviews.
- Utilized Freshdesk ticketing analytics for root cause analysis, identifying and mitigating recurring vendor discrepancies and payment bottlenecks.
- Served as key contact for vendor escalations, collaborating with internal teams to resolve high-priority payment issues and uphold SLA performance.
- Exhibited personal responsibility by proactively managing workload and meeting deadlines.
- Developed excellent communication skills by articulating ideas clearly in both verbal and written formats.
- Showcased ability to learn quickly by successfully mastering new processes and systems in a short time frame.
- Demonstrated skill in working independently by managing tasks efficiently while also collaborating effectively with team members.
- Exercised time management skills by prioritizing tasks to ensure timely completion of all assignments.
- Adapted to fast-paced environments by maintaining focus and productivity under pressure.
- Demonstrated adaptability by quickly learning and applying new concepts in various tasks.
Spanish Accounts Payable and Disbursement Customer
FMC Corporation
11.2020 - 08.2024
- Served as the primary escalation point for urgent invoices, partner teams, and business stakeholders to ensure rapid turnaround times for high-priority payment issues.
- Investigated and resolved critical payment exceptions stemming from vendor master setup anomalies, minimizing financial risk and processing delays.
- Managed end-to-end vendor master data adjustments by creating and validating complex change requests, including sensitive banking configurations, localized tax IDs, and global payment methods.
- Acted as primary escalation point for urgent invoices and collaborated with partner teams and business stakeholders to achieve timely resolution of high-priority payment issues.
- Guided and trained internal business units on global vendor master compliance protocols and data correction workflows to enhance understanding and adherence.
- Supported internal and external control reviews to ensure audit readiness, emphasizing security and integrity of vendor master data.
- Collaborated effectively with team members to provide support and guidance on projects.
- Engaged in continuous learning to enhance skills and knowledge relevant to the role.
- Supported daily operational tasks by collaborating efficiently with team members.
- Adapted to flexible scheduling by working night, weekend, and holiday shifts as required.
- Ensured accuracy and thoroughness by focusing on details while completing assignments.
Senior Controls Analyst, Spanish Bilingual
IBM
05.2015 - 11.2020
- Spearheaded monthly Segregation of Duties (SOD) reporting and internal control matrices to mitigate financial risk and ensure rigorous compliance across the function.
- Executed comprehensive compliance audits and detailed testing across global business units to evaluate adherence to company policies, SOX controls, the BRITE tool, and standard operating procedures.
- Consolidated, validated, and analyzed complex financial data, producing monthly dashboard reports for senior leadership to enhance visibility into regional operational metrics.
- Spearheaded monthly segregation of duties (SOD) reporting and internal control matrices, mitigating financial risk and ensuring compliance across the function.
- Mentored junior analysts by reviewing and validating compliance reports prior to final submission, ensuring accuracy and adherence to standards.
- Collaborated closely with the First Line Manager on ad-hoc strategic projects, acting as a trusted point of contact for internal control escalations.
- Assisted in maintaining compliance with regulatory requirements through diligent monitoring and documentation efforts.
- Assessed the impact of new projects on existing controls, ensuring proper integration into current systems without compromising effectiveness.
- Maintained a robust control environment by regularly reviewing system access permissions, segregation of duties, and other critical aspects.
- Investigated instances of non-compliance or anomalies, promptly addressing any identified concerns to protect company assets.
- Conducted regular reviews of control systems, ensuring optimal performance and accuracy.
- Facilitated meetings and documented compliance requirements for internal business partners and external vendors.
Accounts Payable Exceptions Analyst
ACS Of The Philippines, Inc.
01.2014 - 04.2015
- Conducted deep-dive root cause analysis on exception trends, implementing targeted problem-resolution strategies to eliminate recurring processing errors and invoice discrepancies.
- Conducted root cause analysis on exception trends, implementing targeted strategies that eliminated recurring processing errors and invoice discrepancies.
- Collaborated with Business Unit Supply Managers and Commodity Managers to investigate findings and resolve high-priority vendor and internal customer inquiries, ensuring timely issue resolution.
- Compiled and analyzed ad-hoc operational performance reports requested by management to support data-driven decision-making and process transparency.
- Improved team collaboration by communicating complex findings through visualizations and reports, facilitating better understanding and decision-making.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
Accounts Payable Audit Analyst
Coca-Cola Bottlers Business Services
11.2010 - 01.2014
- Financial Auditing & Integrity: Executed comprehensive audits of end-to-end Accounts Payable transactions to identify irregularities, mitigate financial risks, and ensure complete data integrity.
- GRIR Management: Reconciled Goods Received / Invoice Received (GRIR) accounts, investigating discrepancies to prevent aging balances and resolve vendor disputes.
- Three-Way Matching & Tax Compliance: Performed three-way matching of invoices against purchase orders and receipts, ensuring accurate department allocation, account charging, and compliance with withholding tax rates.
- Internal Controls & SOX Compliance: Governed strict adherence to various Sarbanes-Oxley (SOX) controls and internal audit protocols, successfully mitigating compliance exposure during corporate reviews.
Finance Analyst-Subsidiary
The Coca-Cola Company
07.2008 - 11.2010
- Financial Analysis & Reporting: Generated and analyzed monthly Balance Sheet and Income Statement schedules, translating complex financial data into actionable insights for corporate reporting.
- Financial Reporting: Authored and prepared structured financial transaction reports to provide leadership with clear visibility into subsidiary performance.
- Balance Sheet & Ledger Integrity: Conducted comprehensive monthly account reconciliations and Status of Accounts Reporting (SOAR) classifications to guarantee the accuracy and integrity of subsidiary ledgers.
- General Ledger Governance: Orchestrated end-to-end general accounting activities, managing complex manual journal entries and maintaining strict compliance with accounting standards.
- Authored structured financial transaction reports, providing leadership with visibility into subsidiary performance trends.
- Increased efficiency in the budgeting process by automating repetitive tasks using advanced Excel functions.
- Streamlined data collection and analysis processes, enhancing accuracy of financial reporting.
- Inventory Control & Audit: Spearheaded physical monthly inventory counts and led subsequent reconciliation processes to minimize variances and optimize asset management.
- Conducted in-depth financial analysis and delivered proactive recommendations, improving overall financial operations.
Education
Masters in Business Analytics - Financial Management, Finance, General
Mapúa University
Makati City, Metro Manila, Philippines05-2024
Bachelor of Science - Financial Management, Finance, General
De La Salle Lipa
Lipa City, Province Of Batangas, Philippines01-2008
Skills
Accounts payable processing
Accounts payable / invoice coding
Invoice processing
Payables auditing
Accounts reconciliation
Payable management
Account payables management
Reviewing open payables
Financial Documentation
Process Improvement
Software
Workday
Servicenow
Freshdesk
Timeline
Accounts Payable, Spanish Speaking
Netflix Philippines
09.2024 - Current
Spanish Accounts Payable and Disbursement Customer
FMC Corporation
11.2020 - 08.2024
Senior Controls Analyst, Spanish Bilingual
IBM
05.2015 - 11.2020
Accounts Payable Exceptions Analyst
ACS Of The Philippines, Inc.
01.2014 - 04.2015
Accounts Payable Audit Analyst
Coca-Cola Bottlers Business Services
11.2010 - 01.2014
Finance Analyst-Subsidiary
The Coca-Cola Company
07.2008 - 11.2010
Masters in Business Analytics - Financial Management, Finance, General
Mapúa University
Bachelor of Science - Financial Management, Finance, General
De La Salle Lipa