Summary
Overview
Work History
Education
Skills
Timeline
Alma Ruby Jimeno

Alma Ruby Jimeno

Business Analysis Specialist IV
Taguig City

Summary

Dynamic Business Analysis Specialist with a proven track record at FCPS Performance Development Manila, enhancing customer satisfaction through expert problem-solving and effective complaint resolution. Skilled in analytical thinking and risk management, I championed new software tools that streamlined workflows, aligning strategic initiatives with long-term company goals. Skilled [Type] Specialist focused on maximizing [Description] success through effective use of [Skill], [Skill] and [Skill] abilities. Top-notch communicator with excellent time management, administrative and customer service skills. Developed versatile skill set in fast-paced, collaborative environment, seeking to transition into new field. Expertise in data analysis and process optimization, with talent for problem-solving and strategic planning. Eager to leverage these transferable skills to contribute effectively in new role. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Business Analysis Specialist

FCPS Performance Development Manila
06.2024 - Current
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Assisted in developing strategic plan that aligned with long-term company goals.
  • Improved team collaboration by initiating regular strategy meetings.
  • Generated reports detailing findings and recommendations.
  • Devised and implemented processes and procedures to streamline operations.

Education

Bachelor of Business Administration - With Accounting

Miriam College, Quezon City

Skills

Customer relations

Quality assurance

Team collaboration

Analytical thinking

Root-cause analysis

Expert problem solving

Documentation management

Continuous improvement

Risk management

Knowledge sharing

Teamwork and collaboration

Timeline

Business Analysis Specialist - FCPS Performance Development Manila
06.2024 - Current
Miriam College - Bachelor of Business Administration, With Accounting
Alma Ruby JimenoBusiness Analysis Specialist IV