

Professional with 10+ years of system maintenance experience, including network setup, data encoding, and reporting. Troubleshoots hardware and software issues to restore service and maintain uptime. Delivers training to end users and supports seamless operations in educational and healthcare environments.
•Improved whole-school connectivity by fixing network issues across the entire campus. •Enhanced security coverage by installing and configuring CCTV throughout school sites. •Streamlined access identification by designing and printing employee and student ID cards. •Strengthened gate control by setting up RFID and gate barrier server systems. •Reduced printing downtime by fixing printers in every department. •Supported learning continuity by setting up online classes for calamity scenarios. •Created a digital platform for improved community engagement by setting up school domain for website hosting. •Restored classroom readiness by setting up elementary computer laboratory hardware and networking. •Minimised disruption by fixing damaged computers for continued classroom operations. •Maintained communication readiness by configuring IP phones and paging systems continuously. •Improved check-in speed by designing a temporary app for employee and student ID scanning. •Managed social media accounts to ensure timely announcements by managing Facebook page and Viber for announcements. •Improved staff and student communication by managing domain-based school email accounts.
•Monitored Hospital Information Management System (HIMS) and conducted daily CCTV security checks to ensure system integrity and safety Encoded pharmacy inventory and prepared consolidated monthly PHIC claims reports (paid, denied, in-process) for in-patients and out-patients to support accurate billing and compliance •Maintained monthly monitoring reports for HMO and government assistance programs. Trained staff on new systems or updates and advised administration on system unit, CCTV, and PABX upgrades to enhance operational effectiveness
National Certificate (NC) II - Computer Hardware Servicing Technical Education and Skills Development Authority (TESDA)