Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Al Malonzo Fernandez

Zamboanga City, Province Of Zamboanga Del Sur

Summary

Computer technician adept at troubleshooting, hardware and software installation, and network maintenance. Strong focus on team collaboration and delivering high-quality results. Reliable, adaptable, and skilled in diagnosing technical issues to ensure optimal system performance. Skilled in customer support, problem-solving, and maintaining secure, efficient IT environments.


Experienced with diagnosing and resolving technical issues efficiently. Utilizes knowledge of network configuration to enhance system reliability. Track record of providing excellent customer service and technical support.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Volunteer

Rotaract Club Of Zamboanga City West
05.2020 - Current
  • Coordinated community service projects, enhancing local engagement and participation.
  • Organized fundraising events, increasing financial support for various charitable initiatives.
  • Collaborated with team members to develop strategic plans for club activities and outreach programs.
  • Mentored new volunteers, fostering skill development and commitment to club objectives.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

Vocational Specialist NC2 Computer System Service

TESDA Accredited Competency Assessment Center
10.2022 - 10.2027

Installed and configured computer systems, networks, and peripheral devices to meet client or user needs.


Diagnosed and repaired hardware and software issues, improving equipment functionality.


Performed routine system maintenance, ensuring optimal performance and prolonging hardware lifespan.


Provided technical support for end users, resolving issues efficiently and maintaining user satisfaction. Applied industry-standard safety protocols during system assembly and disassembly.
Maintained accurate service documentation and reports, enhancing workflow tracking and accountability.


Assisted in network setup and troubleshooting, supporting small to medium LAN environments.


Utilized diagnostic tools and software for efficient system analysis and repair.


Supported client-specific customization and configuration, ensuring compatibility and performance.

Community Development Lead

Google Developer Group on Campus - Western Mindanao State University
03.2024 - 05.2025
  • Led community engagement initiatives, fostering collaboration among diverse groups and enhancing participation in programs.
  • Developed and executed strategic outreach plans to promote technology education within local communities.
  • Mentored team members on best practices for project management and community involvement strategies.
  • Analyzed feedback from community stakeholders to refine program offerings and improve participant satisfaction.
  • Implemented innovative solutions for resource allocation, optimizing the impact of community development projects.

Volunteer Services Officer

Interact Club of Zamboanga City West
02.2018 - 07.2019
  • Coordinated volunteer recruitment efforts, enhancing community engagement and support initiatives.
  • Developed training materials to educate volunteers on organizational policies and procedures.
  • Managed scheduling of volunteer shifts, ensuring optimal coverage for events and programs.
  • Assessed volunteer performance and provided constructive feedback for continuous improvement.
  • Collaborated with cross-functional teams to align volunteer activities with organizational goals.

Intern

Lenin Computer System Inc.
02.2019 - 03.2019
  • Assisted in troubleshooting technical issues for clients, enhancing user satisfaction and system performance.
  • Supported software testing efforts by documenting bugs and providing feedback to development teams.
  • Collaborated with team members to streamline project workflows, improving overall efficiency of operations.
  • Conducted research on emerging technologies to help inform product development initiatives and strategies.
  • Participated in training sessions on new systems and processes, contributing to team knowledge and skill enhancement.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Science - Information And Communication Technology

Western Mindanao State University
Zamboanga City, Province Of Zamboanga Del Sur, Philippines
05-2025

National Certificate - NC-2 Holder For Computer System Servicing

TESDA
Zamboanga
10-2022

Skills

  • Computer troubleshooting
  • Installation and repair
  • Software installation
  • Computer assembly
  • Desktop and laptop installations
  • Device configuration
  • Hardware and software installation
  • Hardware troubleshooting
  • Technical support

Certification

  • Certified NC-2 Holder in Computer System Servicing, TESDA Zamboanga - October 2022- 2027

Timeline

Community Development Lead

Google Developer Group on Campus - Western Mindanao State University
03.2024 - 05.2025

Vocational Specialist NC2 Computer System Service

TESDA Accredited Competency Assessment Center
10.2022 - 10.2027

Volunteer

Rotaract Club Of Zamboanga City West
05.2020 - Current

Intern

Lenin Computer System Inc.
02.2019 - 03.2019

Volunteer Services Officer

Interact Club of Zamboanga City West
02.2018 - 07.2019

Bachelor of Science - Information And Communication Technology

Western Mindanao State University

National Certificate - NC-2 Holder For Computer System Servicing

TESDA
Al Malonzo Fernandez