Summary
Overview
Work History
Education
Skills
Timeline
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ALLYSA ASHLEY S. BARANDA

Call Center Representative
San Pablo City, Province Of Laguna

Summary

Working at Infinite Contact Solution for almost 3 years, I have experienced with customer interactions, effective communication, and appointment setting. Utilizes active listening and empathy to communicate with customer. Track record of maintaining calm and professional demeanor in high-pressure situations.

Overview

9
9
years of professional experience

Work History

Call Center Representative

Infinite Contact Solution
03.2023 - Current
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.


Receptionist

Italianni's Restaurant
02.2017 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Hospitality And Tourism Management - Hotel And Restaurant Management

Saint Benilde Science & Technology San Pablo City
San Pablo City, Province Of Laguna, Philippines
05.2001 -

Skills

Customer Support

Timeline

Call Center Representative

Infinite Contact Solution
03.2023 - Current

Receptionist

Italianni's Restaurant
02.2017 - 04.2020

Bachelor of Hospitality And Tourism Management - Hotel And Restaurant Management

Saint Benilde Science & Technology San Pablo City
05.2001 -

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ALLYSA ASHLEY S. BARANDACall Center Representative