Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allen Gary Villota

Systems Engineer
Rizal,Cainta

Summary

As a System Engineer at Fujitsu for over two years, I automate the setup of virtual machines across VMWare, using Ansible and PowerShell scripts. I also conduct research to explore innovative tools, offering thorough feedback to clients. I maintain documentation, ensuring it reflects the latest script enhancements and meets project deadlines consistently. I address and resolve client-related project issues or any other concerns as they arise.

I have three years of prior experience as a RHEL/AIX System Administrator at Accenture, where I handled incident, service request, and change management for Unix/Linux servers. I performed server patching, filesystem expansion, and health checks, as well as participated in change bridge calls for application team maintenance and patching. I am Microsoft Certified on Azure Fundamentals, and have completed certifications on Python programming and essential training. I am proficient in Git, Ansible and Powershell. I am passionate about learning new technologies such as AWS, Kubernetes, Docker, Cloud Formation, Terraform and delivering quality solutions to clients.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Systems Engineer

Fujitsu
02.2022 - Current
  • Propose technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
  • Provide day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.

Unix System Administrator

Accenture
02.2019 - 02.2022
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Standardized job tasks and trained junior team members on industry best practices and standards.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

L1 Support Engineer

Accenture
08.2016 - 02.2019
  • Performed root cause analysis and general troubleshooting.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Provided Network support to Store users in 24/7 uptime environment, often working double shifts to accommodate time zones.
  • Monitored systems in operation and input commands to troubleshoot areas such as Control-M.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Data Analyst

Accenture
06.2014 - 08.2016
  • Identified and documented detailed business rules and use cases based on requirements analysis.
  • Processed customer and account source documents by reviewing data for deficiencies and errors.
  • Maintained daily production logs of activities and completed work.

Education

Bachelor of Information Technology -

Technological Institute Of The Philippines
Quezon City, Philippines
06.2010 - 01.2014

Skills

    Servers expertise

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Certification

Microsoft Certified: Azure Fundamentals - April 2020 - No Expiration Date

Timeline

Systems Engineer

Fujitsu
02.2022 - Current

Unix System Administrator

Accenture
02.2019 - 02.2022

L1 Support Engineer

Accenture
08.2016 - 02.2019

Data Analyst

Accenture
06.2014 - 08.2016

Bachelor of Information Technology -

Technological Institute Of The Philippines
06.2010 - 01.2014
Allen Gary VillotaSystems Engineer