Game streaming and posting to social media
Allen Duane Coligado
BPO - Content Moderator
Antipolo Rizal
Summary
Dynamic professional with a proven track record at Lizardbear Tasking Inc., specializing in content management and fostering positive online communities. Demonstrated expertise in customer service and adaptability while leading teams at Alorica Philippines Inc. Achieved significant improvements in site quality and customer satisfaction through effective decision-making and teamwork.
Overview
10
10
years of professional experience
Work History
Content Moderator
Lizardbear Tasking Inc.
Antipolo Rizal
05.2020 - Current
- Upholding user interface safety by closely monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality resulting to competent business with clients.
Customer Service Representative / Team Lead
Alorica Philippines Inc.
Marikina City
06.2015 - 04.2020
- Implimentation and promotion of a positive work environment that encouraged collaboration and teamwork among employees.
- Enhanced customer satisfaction by swiftly addressing inquiries and resolving issues.
- Managed escalated customer issues, ensuring prompt resolutions and maintaining positive relationships with customers.
Education
Some College (No Degree) - Hotel And Restaurant Management
Polytechnic University of The Philippines
Manila, Metro Manila, Philippines 06.2024 - 03.2024
Skills
Content management
Music Production / Collaboration
An aspiring professional musician since I was a kid. Although not a professional from Conservatory of Music and Arts, I pursued my passion by participating with multiple bands. Created a few original instrumental and short compositions. Still performing in and outsideTaskUs when there are opportunities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Music streaming and posting to social media
Languages
English
Intermediate (B1)
Timeline
Some College (No Degree) - Hotel And Restaurant Management
Polytechnic University of The Philippines
06.2024 - 03.2024
Content Moderator
Lizardbear Tasking Inc.
05.2020 - Current
Customer Service Representative / Team Lead
Alorica Philippines Inc.
06.2015 - 04.2020
Similar Profiles
Virma AlbayVirma Albay
Volume Recruiter at Lizardbear Tasking Inc.Volume Recruiter at Lizardbear Tasking Inc.
Jan Ylbert LiceraldeJan Ylbert Liceralde
Workforce Planner - Resource Planner at Lizardbear Tasking Inc. PampangaWorkforce Planner - Resource Planner at Lizardbear Tasking Inc. Pampanga
Salome ArenasSalome Arenas
Content Moderator at Lizardbear Tasking Inc.Content Moderator at Lizardbear Tasking Inc.