Summary
Overview
Work History
Education
Skills
Timeline
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Allen Antonio

Makati City, Metro Manila

Summary

Dedicated operations management and human resources professional prepared for this role. Expertise in coordinating logistics, managing rental bookings and inventories, and ensuring client satisfaction. Strong focus on team collaboration and adaptability to changing needs. Reliable with excellent communication, problem-solving, and organizational skills.

Overview

7
7
years of professional experience

Work History

Rentals Coordinator

VSO School of Music
02.2022 - 07.2024
  • Spearheaded marketing strategies to promote the VSO School of Music's rental facilities and equipment to rekindle interest for existing clients and increase visibility for potential new clients.
  • Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
  • Provided exceptional customer service by proactively communicating with clients throughout the rental booking process, addressing concerns as they come up, and offering solutions to meet client needs.
  • Provided clients with event planning assistance and logistical as well as technical insight in order to effectively host their event within the facility's capabilities.
  • Coordinated and supervised a team of venue staff and technicians to effectively provide technical assistance and facilitate successful event execution.
  • Conducted regular facility and rental equipment inventory inspections to maintain the level of functionality, cleanliness, quality, and order that is expected of an educational organization created by the Vancouver Symphony Orchestra.

Cineplex Cast Member

Cineplex
07.2021 - 06.2022
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.

HR Team Supervisor (Internship)

Gao Tek
07.2021 - 09.2021
  • Gained Hands-on experience with the process of recruitment. From vetting through resumes, interviewing promising applicants, and onboarding new recruits
  • Provided training to new recruits and evaluated team member performance regularly, providing guidance for professional growth and development.
  • Efficiently processed the offboarding of team members once they have completed their term of internship.

Market Clerk

Grocery Checkout Fresh Market UBC
11.2017 - 03.2019
  • Practiced and adhered to work safe and food safe protocol and procedure in effectively preparing and packaging food items for sale.
  • Demonstrated adaptability by taking on additional responsibilities, such as processing transactions at the checkout tills, during busy periods or staff absences.
  • Assisted in training new employees on store policies, procedures, and best practices for optimal performance.
  • Collaborated with team members to ensure smooth operation of the grocery during peak hours.
  • Supported inventory control efforts by conducting regular audits to maintain stock accuracy.

Education

Bachelor of Arts - Psychology

University of British Columbia
Vancouver, Canada
05-2021

Bachelor of Arts - Creative Writing

University of British Columbia
Vancouver, Canada
05-2021

Skills

  • Effective multitasking
  • Human Resource management
  • Event scheduling, planning, and execution
  • Client relationship building
  • Staffing and scheduling
  • Office management and administration
  • Team management
  • Multilingual ( English, Tagalog, and Japanese)
  • Excellent Customer Service Interpersonal skills
  • Emergency First Aid and Work Safe certified
  • HubSpot, Activenet, Microsoft Office Suite, Microsoft Teams

Timeline

Rentals Coordinator

VSO School of Music
02.2022 - 07.2024

Cineplex Cast Member

Cineplex
07.2021 - 06.2022

HR Team Supervisor (Internship)

Gao Tek
07.2021 - 09.2021

Market Clerk

Grocery Checkout Fresh Market UBC
11.2017 - 03.2019

Bachelor of Arts - Psychology

University of British Columbia

Bachelor of Arts - Creative Writing

University of British Columbia

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Allen Antonio