Allah May Villanueva

• Conduct a sales call and analyze the statement.
• Generated sales by prospecting leads, cold calling and closing deals.
• Negotiated and closed deals with minimal support.
• Demonstrated strong communication and time management skills to meet and exceeded sales target.
• Maintained comprehensive brand and product knowledge to maximize sales opportunities and met set targets.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Booking a package reservation that includes a flight, hotel, and recreational activities. ( Exclusive for Expedia , Travelocity and Hotels.Com )

• Handling booking modification such as ( cancel, rebooking and exchange )

• Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.

• Develop empathetic client relationships and earned reputation for consistently exceeding sales goal.

•Bilingual Customer Service Representative

•Assisted with preliminary cable TV troubleshooting

•Listened to individual complaints with open mind and asked detailed questions to understand issues.