AL KASSIM GUINGGUING
Administrative/Driver
Iligan,LAN
Summary
Experienced Administrative Assistant with a proven track record in maintaining comprehensive filing systems and managing confidential information at Mindanao State University. Demonstrates strong administrative skills, task prioritisation, and proficiency in Microsoft Office. Previous role as MDS Rider at RICC McDonald’s honed customer service abilities and safety compliance, ensuring timely deliveries and customer satisfaction. Delivers excellent customer service, cultivating strong client relationships. Priorities tasks effectively, ensuring timely completion of administrative duties. Collaborates with team members, demonstrating adaptability in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant I
Mindanao State University Main Campus
Marawi City
06.2019 - 03.2022
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Managed confidential information with discretion, upholding data protection standards.
- Supported office operations by taking on ad-hoc clerical duties.
- Liaised with clients and suppliers, fostering positive relationships and facilitating smooth operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
MDS Rider (RICC Mcdonald’s Delivery Driver)
RICC McDonald’s
Riyadh
12.2016 - 12.2018
- Greeted customers with cordial attitude in effort to build positives relationships.
- Delivered orders to customers promptly, enhancing satisfaction and loyalty with timely service.
- Engaged customers in polite conversation to keep travelling environment lively and provide memorable trips.
- Followed strict safety protocols while navigating through traffic, minimising risks and ensuring safe deliveries.
- Verified addresses and locations before each delivery to minimise errors.
- Collaborated with team members to coordinate large orders, demonstrating teamwork and flexibility in high-pressure situations.
Education
Certificate of Higher Education - Driving NC II
ILIGAN ACCESS INSTITUTE OF TECHNOLOGY, INC.
01-2016
Food and Beverages Services NC II -
ILIGAN CITY ST. MICHAELS COLLEGE
01-2015
Diploma of Higher Education - Forest Ranger
Mindanao State University
01-2004
Skills
- Microsoft Office proficiency
- Task prioritization
- Team collaboration
- Administrative support
- Customer service
- Attention to detail
- Safety compliance
Certification
- Driving NC II certified
- Food and Beverages NC II certified
Education
other,other
Hobbies and Interests
- Volunteering at local community events to improve logistics and coordination.
- Completing advanced driving courses to enhance safety and efficiency.
- Fitness training and team sports.
Languages
3,B1,6,C2
Languages
English
Arabic
Timeline
Administrative Assistant I
Mindanao State University Main Campus
06.2019 - 03.2022
MDS Rider (RICC Mcdonald’s Delivery Driver)
RICC McDonald’s
12.2016 - 12.2018
Certificate of Higher Education - Driving NC II
ILIGAN ACCESS INSTITUTE OF TECHNOLOGY, INC.
Food and Beverages Services NC II -
ILIGAN CITY ST. MICHAELS COLLEGE
Diploma of Higher Education - Forest Ranger
Mindanao State University