Aljun Mark Decalan
Business Manager / Executive Assistant
Iligan City
Summary
Dedicated Executive Assistant with 7+ years of experience in administrative management. Demonstrates strong organizational, planning and communication abilities. Effective at independently handling diverse business relationships with disciplined execution strategies. Dynamic and performance-driven business professional with high integrity, a strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success in leading successful teams, controlling budgets, networking to drive growth initiatives and marketing to maximise brand outreach.
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 4+ year history of successful industry performance.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
EA - Promoted to VBM (Virtual Business Manager)
Kypsi
08.2018 - 12.2022
- Directly managed 10 staffs in operations and strategic planning
- Oversaw hiring and recruitment, employee motivation and training
- Delivered productive project management on complex issues
- Planned, organized and executed promotional events
- Optimized processes, collaborating with upper management to implement innovative technologies
- Served as mentor to junior team members
- Empowered staff members to contribute to continuous improvement, quality and growth of company
- Built and maintained loyal, long-term customer relationships through effective account management and rapport building
- Setting up meeting schedules
- Managing CRM
- Making follow-up calls on clients
- Creating Finish Campaign Report for clients
- Making daily/weekly/monthly KPI reports
- Generate Leads manual Search or thru tools provided
- Cleaning up leads
- Creating workflow system for inside team
- Creating and warming up email accounts for email campaign
- Creating email sequence.
- Optimized resource allocation by closely monitoring project progress and adjusting priorities as needed
- Developed comprehensive risk management strategies to minimize potential threats to business stability
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals
- Streamlined business processes by implementing new project management tools and techniques
- Championed diversity and inclusion initiatives within the workplace, promoting a supportive environment that fosters collaboration among employees from various backgrounds
SEO
LSFD
11.2016 - 07.2018
- Creating monthly basis report on clients ranking in Google, Bing, Yahoo
- Posting Blogs , Twitter, Facebook on weekly basis
- Creating monthly basis report on clients Google Analytics, Insights, Adwords
- Creating and managing GMB, Youtube, Twitter, Facebook and Buffer if needed
- Posting Marketing Videos on Youtube, Vimeo, Dailymotion and Social Media page.
Appointment Setter
Home Listing Management
01.2015 - 10.2016
- Effectively managed high-volume of inbound and outbound customer calls
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
- Created virtual tours of homes listed, providing potential buyers with additional exposure to properties
- Represented buyers and sellers of developed and undeveloped properties
- Showed properties to potential buyers and other brokers at open houses and by appointment
- Coordinated appointments to show marketed properties.
Appointment Setter / Virtual Assistant
Real Estate Agent
07.2014 - 01.2015
- Generated listings for sales and rental properties through cold calls and referrals
- Showed properties to potential buyers and other brokers at open houses and by appointment
- Represented buyers and sellers of developed and undeveloped properties
- Coordinated appointments to show marketed properties
- Continually stayed up-to-date on mortgage rates and related real estate news
- Communicated with clients to understand their property needs and preferences
- Presented purchase offers to sellers for consideration.
Online English & SEL teacher
51 talk
02.2014 - 06.2014
- Educated lot of students in basics of English grammar and conversational speaking
- Emphasized critical thinking through small group activities
- Designed seasonal programs emphasizing vocabulary, pronunciation and reading comprehension
- Administered and graded tests and assignments to evaluate student progress
- Improved instruction methods by using a variety of assessment tools and strategies.
Education
Diploma of Higher Education - Information technology
STI College
Iligan City 06.2012 - 03.2014
Skills
Assignment Delegation
undefinedTimeline
EA - Promoted to VBM (Virtual Business Manager)
Kypsi
08.2018 - 12.2022
SEO
LSFD
11.2016 - 07.2018
Appointment Setter
Home Listing Management
01.2015 - 10.2016
Appointment Setter / Virtual Assistant
Real Estate Agent
07.2014 - 01.2015
Online English & SEL teacher
51 talk
02.2014 - 06.2014
Diploma of Higher Education - Information technology
STI College
06.2012 - 03.2014
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