To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Operation Support
Concentrix, Philippines
Davao City, Province Of Davao Del Sur
07.2020 - Current
Supported the successful execution of projects, ensuring adherence to timelines and budgets.
Ensured compliance with company policies by conducting thorough audits and implementing corrective actions when needed.
Facilitated interdepartmental collaboration by fostering open communication channels between teams working towards common goals.
Served as a reliable point-of-contact for both internal and external stakeholders, ensuring swift resolution of any potential issues.
Assisted in the recruitment, onboarding, and training of new employees to maintain a high-performance workforce.
Managed inventory control, procurement, and vendor relations to ensure timely delivery of products and services.
Leveraged strong time-management skills to successfully complete multiple simultaneous tasks while consistently meeting deadlines.
Developed comprehensive reports for senior management detailing key performance indicators, trends, and areas for improvement in operations.
Contributed to the development of strategic plans aimed at improving overall organizational performance.
Improved customer satisfaction by addressing inquiries, resolving issues, and maintaining open communication channels.
Conducted thorough research on industry trends which led to the implementation of innovative strategies that further optimized operation performance.
Implemented data-driven decision making to optimize operational efficiency and effectiveness.
Maintained a safe work environment by enforcing health and safety regulations and conducting regular inspections.
IT Staff
PoohReun Su In Corporation
Davao City, Province Of Davao Del Sur
12.2019 - 05.2020
Implemented robust security measures to protect sensitive data from unauthorized access or breaches.
Reduced downtime by proactively monitoring system performance and addressing potential issues.
Facilitated knowledge sharing among team members through regular presentations on industry trends, tools, or techniques they had mastered recently.
Education
Secondary -
Holy Cross of Bunawan Inc.
Elementary -
Armed Forces of the Philippines Logistic Command
Bachelor of Science in Information Technology, Tertiary -
Holy Cross of Davao College Inc.
Secondary -
Holy Cross of Bunawan Inc.
Elementary -
Armed Forces of the Philippines Logistic Command
Bachelor of Science - Information Technology
Holy Cross of Davao College Inc.
Davao City, Province Of Davao Del Sur, Philippines
11.2019
Skills
Hardworking, Self-Motivated and Honest with attention details Flexible and able to organize multi-tasking schedules Microsoft Office, Software and hardware, Multi-media, Networking
Compliance Monitoring
Planning and coordination
Operational Efficiency
Process Planning
Operations coordination
Human relations
Project Management
Process Documentation
Risk Mitigation
Cross-Functional Communication
Quantitative skills
Improvement plan knowledge
System Development
Analytical Thinking
Data Analysis
Certification
I hereby certify that the Information made in the resume are true and correct to the best of my knowledge.